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“Truly world class for business” 5 of 5 bubbles
Review of Marquis Reforma Hotel & Spa

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Marquis Reforma Hotel & Spa
Ranked #16 of 304 Hotels in Mexico City
Wheat Ridge, Colorado
Level Contributor
209 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Truly world class for business”
5 of 5 bubbles Reviewed 28 November 2008

This was an outstanding luxury hotel, especially perfect for the business traveler. My suite (preselected by our host) was very large, had 2 bathrooms, one with separate whirlpool tub and a full shower. Views of the Paseo de la Reforma, yet no traffic noise at all (on 6th floor). Pleasant attentive restarant.

  • Stayed November 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Arcee_CO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,130 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Virginia
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 5 July 2008

I stayed at the Marquis Reforma (Mexico City) in June 2008 while in Mexico City for business. As a property for the business traveler I highly recommend this hotel. The rooms are large and comfortable, the staff is attentive, and the location is very good. Why don't I recommend it for a family vacation? The hotel is relatively expensive, the meals even more so, and all the various services in the hotel are priced for the business traveler on expense account rather than the family on vacation. So if you are going to Mexico City for business--at least business in the part of this sprawling metropolis where the Reforma is located--I highly recommend this hotel.

  • Liked — The service
  • Disliked — The pricing of the business services.
  • Stayed June 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank tkelly7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Level Contributor
115 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
3 of 5 bubbles Reviewed 26 February 2008

We have staid in this hotel for 4 nights in one of their junior suites from the 17 of Feb, here is what we found:

In general the hotel is a 16 years old City hotel and a treasure in respect to Art Collection and Decoration; in 2005 the hotel was rewarded as one of the 100 best Hotel properties in the world. Since then the maintenance has being neglected resulting in what it is today. This is even more evident if you know their sister property. However having said so, it is important to know that renovation programs are planed (some has being finished already) in the near future to bring the hotel back on track.

The guest rooms are of very good size, (however are also in urgent need to be renovated in respect to their decoration and furniture) and offer a good value for their room rates. The bath room is well equipped and offers very good amenities; housekeeping did work well and always timely. The room-service was fast and the products served were of good quality and hot.

We had our meals in both restaurants one of which (the restaurant on the ground floor) operates only during day time and closes early evening, the other (located on the first floor) is operating also at night time. In both cases the F&B served was of good quality, the Employees were friendly and helpful at all times and managed their duty well and efficient.

Their Lobby bar is part of the refurbishment presently in progress, the service and evening life entertainment is good, prices are fine for the standard and once the refurbishment is finished will be a very nice place to meet and enjoy a drink.

Their banquet facilities are very well designed, with all the amenities needed to offer a great service for small to large functions of all kind. The area also offers quite nice areas for break up and meal services during the functions.

Front desk check in/out was fast and efficient, bell boy service was well trained and for sure very helpful and ready to go the extra mile even at night time. The rates for the hotel operated limousine service are well priced and I would strongly recommend using this service at all times.

We both had Spa service, one was perfectly executed keeping up with all standards of a Leading Spa of the World, and the one I took however fail in all aspects. In respect to the Spa operation itself I was not impressed and the price value at present is way out of line, keeping the present Operating Standards, Decoration and Guest Services as well as Spa Amenities in mind.

Once the renovation and refurbishment is finished I am sure this Grand Lady will once again shine.

  • Liked — Bell Boy Service
  • Disliked — Spa
  • Stayed February 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank GlobetroterAmericas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 28 November 2007

Booked a week long 300 person meeting here. The meeting rooms are superb - the walk between our breakfast/lunch room (Palacios) and main meeting room (Emperador) was a breeze. Delegates did not get lost.

The hotel is impeccable. If you can do it, try and stay in room 710 (Master Suite with Balcony). The service is superb. The concierge was always helpful and everything was done on time. A rare find and a GEM if you're planning a meeting in Mexico City.

Because the hotel has a limited number of rooms, try and book your overflow at the Four Seasons. Your delegates will not be disappointed.

  • Liked — The SPA - Visit it for a hot stone massage
  • Stayed November 2007, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank yaltachick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lake forest,ca
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 31 March 2007

I went to Mexico City for a business trip, and the Reforma did not dissapoint. I often stay at five stars, but lately it seems like most, particuliarly in the States, have five star prices but 2 star service. The Reforma was awesome, they helped me with transportation to and from my meeting, free upgrade on my room, the spa was nice and relaxing after a hard day at work, and the bell service was very helpful. The hotel food is above average, in Mexico that means I didnt get sick and it tasted good, and the hotel is central to many of the hot-spots. Other reviews mentioned that there were fewer employees who speak english in this place, we had no problem with this and speak limited Spanish.

This place is highly recommended, and I can be difficult to please.

  • Stayed March 2007, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank mike0131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 January 2007

We thought we got a great deal on this hotel for $130 a night for several nights in December 2006. The rate was fine for what we got but nothing special. The room was fine, small but alright. The gym was nice but was closed on Christmas. We knew little would be open so hoped to spend the day in the hotel enjoying ourselves, but of course without the gym and other facilities that was a joke. It turned out that the other hotels had gyms that were open (with nothing do to we toured the hotels in the neighborhood). The concierge was friendly but ignorant. We asked what we could do on Christmas day, knowing that everything would be closed but looking for someplace to walk. They had literally nothing to offer. Turns out there was a annual celebration in the Zocalo but they didn't tell us. Also, the hotel cars were a scam. THey were very reluctant to order the sitio and the hotel cars literally charged 4x as much. The tour through the hotel was also a joke -- the private car was very expensive and was no better than the minivan tour which cost 1/2 as much. Stay here for $130, but don't spend any more and don't expect anything special and don't use the hotel to book extra services (tours or cars).

  • Liked — price
  • Disliked — service
  • Tips/Secrets — be wary of any hotel services (internet was $20 a night, taxis were insane)
  • Stayed December 2006, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank hollykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newport beach, california
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 January 2007

We stay 1 week at the Marquis from Dic 15-23, 2006 I found a great rate $130 dlls plus taxes and for that we received an excelent room accomodation, very confortable clean beds and pillows, dayly newspaper, cortesy fruit and FREE water (2 bottles per day) the room has a very nice relaxing bathtub, all monagamy furniture, all that they promise. My 1 year old twins love it. The staff were very friendy and give us personal attention all the time. I fully recomend this hotel.

  • Liked — service
  • Disliked — taxis very expensive
  • Stayed December 2006, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank escuincla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marquis Reforma Hotel & Spa

Property: Marquis Reforma Hotel & Spa
Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Official Description (provided by the hotel):
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City

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