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“Very convenient- good value.”

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Hilton Mexico City Airport
Ranked #50 of 312 Hotels in Mexico City
Reviewed 14 August 2013

I stayed at the Hilton in the Mexico City airport for 1 night in August 2013. I chose to stay there as I was traveling with my young children from elsewhere in Mexico and had an early flight the next morning out of MEX. For our purposes, it was perfect. It was so convenient and very reasonably priced. I was traveling alone with two small girls and lots of baggage-- and the baggage workers in the airport and the hotel were so kind and helpful! And the hotel even sent up complementary milk and cookies for my girls. I took the Hilton's free can to Terminal 2 in the morning for my flight. Great experience. I would certainly return for a similar reason. If you're looking for charm- there are a lot more interesting places to stay in Mexico City. If you're looking to be in the airport for an early morning flight-- don't hesitate to stay here!

  • Stayed: August 2013, travelled with family
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Thank sheriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Sheriver;
Thank you very much for send me your comments. We are very happy to know, That you had an excelent stay during your trip to Mexico.That is what makes us be better each day.
Again, thank you for your valuable time and we look forward to having another opportunity to be your choice of hotel on your next visit to Mexico city.
Sincerly.

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679 - 685 of 1,316 reviews

Reviewed 9 August 2013

I stayed here for two nights while doing business in Mexico City. It was very convenient as I did not have to leave the international terminal.

If you are expecting the same degree of "bling" as another Hilton property, than don't. The lobby was nice, the hallways were nice, the staff was very friendly and helpful, bathrooms and shower were clean but the rooms need to be updated. Very basic. Good part is the bed linens were clean. I don't know, maybe I am being too hard on this place, but it wasn't what I expected. Would I stay here again? Sure! Because of the location and it's security.

For the value....probably a little too high on the room rate. Honestly, Hampton Inns are nicer.

Room Tip: If you can get an upgrade to an Executive Room, then do it. My counterpart stayed in a standard roo...
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  • Stayed: August 2013, travelled on business
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Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Erick G;
I really appreciate you bring to me each comment about your recently stay.We like you know that we covered all your needs.
I would like tell you that we are at this moment in a processing of remodelation in each area of the property.
We would like to serve you once in your next visit to the area.
Thank you very much.

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Reviewed 7 August 2013

very convenient in terminal 1 of airport. Hotel has free shuttle to terminal 2. Staff very friendly. The man at the desk got us a secure taxi to the Basilica of Our Lady of Guadelupe. He cautioned us not to take the metro because it is not safe. This is an excellent place to stay if you are overnighting between flights in Mex City.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank inlinea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013
Google Translation

Estimado Huesped;
Nos da mucho gusto saber que tuvo una magnifica estancia, durante su pasada visita. Como usted menciona tenemos la transportacion de terminal 1 a terminal 2 y viceversa las 24 horas. para comodidad de todos nuestros huespedes.
Esperamos poder contar con su preferencia, En sus proximos viajes a la Ciudad.
Muchas gracias.

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Reviewed 4 August 2013

Great location if you need to be close the airport and don't know your way around the city. There are many restaurants and stores also. Hilton was very friend and helpful. It is a little expensive like all airports but if you rent a car their are lots of restaurants that are less expensive.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Molly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Molly C;
We really enjoy that you had an excellent stay some days a go. We really proud to have an excellent location. As you mentioned is very convenient for an early domestic or international flights.
We hope we can see you one more time really soon.
Thanks again.

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Reviewed 31 July 2013

I'd recommend it only for a late arrival. The hotel itself doesn't have too many things, but being located in the airport, you're only a few steps away from various restaurants and stores.

The building is very dated with low ceilings. The bathroom smelled strongly of sewage at one point and although the sound of planes did not bother me, the noise from nearby construction did.

  • Stayed: July 2013, travelled as a couple
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Thank Kwonger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Kwonger;
Is very important for us to know how was your stay.I'm sorry to know you had an issue with the smell in one area of the property. Be sure that we will take care of this, In order to give you the best quality.
Hope to see you soon.
Best regards.

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Reviewed 31 July 2013

Clean conveniently located slightly aged but comfortable hotel. Restaurant open 24/7 however with slow service (will take an hour to get your meal even if you are the only person in the restaurant. Tip: If you come/go to bed late don't forget to put out the Do Not Disturb sign since housekeeping is not checking with front desk if people checked out and will wake you up at 7-7:30 am knocking and trying to enter the room.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Guest;
As you mentiones our restaurante service is very convenient, Because is open 24/7 as well the room service.
I really apologize for the inconvenience with our housekeeping. We will verify these points in order to offer a better stay free of problems like that. We know how important that is to have peace of mind to be able to sleep calmly.
Awaiting to see you soon.
Thanks you very much one more time.

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Reviewed 19 July 2013

I stayed here on a 24-hour layover from MEX to LIM and I used reward points for the visit. Every single staff member I encountered (Samuel and Enrique stood out as THE BEST) was friendly, service-oriented and went out of their way to make me feel welcome. I entered my room to find a tasty amenity of fresh strawberries, a liquour, and a chocolate dessert. It was most welcome at the end of a long day traveling.

The room was spacious and clean and though it is located at the airport, I couldn't hear a thing! I slept soundly on the comfortable bed. They were remodeling the carpet in the hallway when I was there and I didn't even hear that.

The location is perfect if you want an overnight stay or a hotel that is close to everything. It is just one escalator away from dozens of shops, the post office, dozens of different places to eat, too. The breakfast in the restaurant has a wide variety for any taste and the food is excellent. I got exactly what I wanted and then some.

Highly recommend for business travelers and people who need a spot close to the airport. I'd absolutely stay here again. They also went out of their way to recognize my status with Hilton. Those of us who usually travel for business in the States know that getting a property to even give you your status amenity, let alone thank you, is almost unheard of. This Hilton gets it right.

  • Stayed: July 2013, travelled solo
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Thank Annalise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
relacionespublicas2, Director de Relaciones Públicas at Hilton Mexico City Airport, responded to this reviewResponded 3 September 2013

Dear Analize K;
All staff of Hilton Mexico City Airport give our sincere appreciation for each word. We really love that you had an excellent stay during your visit.
And also is our pleasure have guests like you.
Hope to continue assisting you in your future visits.
Thank you very much.

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Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Mexico City
Price Range: £102 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto

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