This hotel is convenient at the international terminal. When we arrived, the staff at the airport were extremely helpful and friendly and directed us to the hotel (look for staff in red T-shirts if you need help). Signage to the hotel is not great: this is probably a function of the airport rather than the hotel. The room was more a motel room rather than a Hilton quality standard. This is disappointing but we expected this from other reviews. I am a Diamond Hilton member and generally get upgraded but this did not occur and just given one voucher for a drink (there were two of us!). We did take up the offer but it took quite a while for the waiter to finish his book work and to then decide to make the drink. The next morning however, the staff at breakfast were helpful and friendly and eager to please. We were surprised at how good the breakfast was ... All freshly made with great fresh fruit and excellent coffee. We flew out from a different terminal and had the shuttle bus take us which was absolutely fine: the driver was very friendly to all the passengers.
The hotel is convenient but rooms need renovation to bring it up to Hilton standards. Generally good service and yummy breakfast!
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- Also Known As:
- Hilton Mexico City Airport Hotel Mexico City
- Hilton Hotel Mexico City
- Mexico City Hilton
- Hilton Aeropuerto