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“Perfektes Hotel - perfect Hotel”
5 of 5 bubbles Review of Emporio Reforma

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Emporio Reforma
Ranked #34 of 306 Hotels in Mexico City
Certificate of Excellence
Frankfurt, Germany
1 review
“Perfektes Hotel - perfect Hotel”
Reviewed 27 December 2011

The Emporio Reforma is a great place to stay in Mexico City. It is a small hotel with a very good price/benefit ratio. The staff is friendly and always helpful. The rooms are very clean and have a nice decor with a big TV. The bathroom is new with a bathtub with whirl function and there are aromatherapy skin care products. The breakfast is great: big choice, everything tastes good - from pancakes to mexican food. We also were very glad for the excellent booked shuttle service from the airport to the hotel on 24th december at 10pm, as there were no more taxis available and we got a save lift after our long journey to the hotel.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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742 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cancun, Mexico
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 December 2011

The hotel is generally good. The bedroom is not too large, but sufficient. excellent amenities in the bathroom. The view from my room overlooked the back street so it was not good. The location is very good, although being in the Paseo de la Reforma, Sunday is a bit complicated to automobile traffic for the day is out cycling.
The restaurant for breakfast on Sunday is not recommended, many people, food is not spectacular.
Hotel taxis can be expensive, but it is the usual hotel rates. But they are the safest.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jorgecancun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2011

This hotel has really warm and fantastic service, albeit somewhat challenging at times as I am unilingual (English). Nonetheless the staff was great.

I had a standard room. Very tight but well appointed and cozy. Everything worked just as it should and maintenance and upkeep was excellent, even by Canadian/US standards. The most remarkable feature of this hotel was the front facade - incredibly beautiful and very old. Exceptionally well maintained. While the small hotel lacked some 'wow' factors that other places may have, for the money ($80/night) the value is remarkable in my books.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BurntPrune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 November 2011

I stayed here last weekend while I was in town for a wedding. It's located on Reforma Ave which is a massive road lined with high rise buildings and hotels. Emporio Reforma is not a massive resort hotel but what it does have is a very upscale boutique feel to it. As mentioned in other reviews, I did feel that it caters to a more upscale business clientele. My Spanish language skills are not very strong and I prefer to communicate in English and most of the staff were able to communicate with me which was a welcome relief. The location on Reforma was excellent, I was able to get to run to bosque chapultepec, for a morning jog in about 10 minutes. There are plenty of taxis around including the tourist taxis which were queued up in the rear entrance.

The room was not very large, and 2 people might feel little cramped, but it was perfectly fine for my needs. There was a DVD player and LCD TV in the room, but my remote wasn't working. But no matter because there was wi-fi available, and plenty to do outside of the hotel anyway. However the wifi did run slower then what I am used to at home. The bathroom was clean and had a Jacuzzi tub for one person. I had to get used to turning on the sink slowly because the style of the bowl would send water all over the place if I flipped in on full blast.

I visited the Condimento restaurant for breakfast and dinner. It's located on the second floor, which you get to by pressing the "1" on the elevator. (This was new to me, PB is the ground floor) It has a nice view of Reforma from seats by the windows. The menu was available in English. The food was good and the prices were decent. I think it was like $30 USD for an appetizer, steak and a few beers. It was at this point that I realized there was some construction going on directly adjacent to the hotel, apparently there was still work going on at 7 in the evening and I could hear some clanging from inside the restaurant. However, I never heard anything from my room, which was facing the back of the hotel on the 5th floor. The servers were nice and between my terrible Spanish and their English (which was good), we made it work.

The breakfast buffet($130 Pesos - $10 USD) has a good spread: fresh fruit and traditional breakfast food with omelet station and the usual breakfast food. There was a musician setting up to play some music on Sunday morning to. No reservations were required for breakfast (I read that in another review).

There is some room for improvement, but Emporio Reforma made my trip very smooth.

Room Tip: My room was on the side away from Reforma, not a great view, but it was very quiet.
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  • Stayed November 2011, travelled solo
    • Value
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Helpful?
2 Thank mfehlma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 November 2011

I spent 4 nights here. The hotel was exceptionally clean. The staff were super-helpful. This is one of the best buffet breakfasts and lunches I have had anywhere. The only complain is that the room was very small. However, it was great value as the price was way less than other 4-5 star hotels nearby.

Room Tip: Not sure if they have bigger rooms here, but you might want to check. While mine was very cleverly...
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  • Stayed December 2010, travelled on business
    • Value
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Helpful?
2 Thank GlobalTraveler72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Italy
Level Contributor
74 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 22 October 2011

I spent 3 nights here for a conference in another part of the city. The organizers put us all up here because this hotel has been favorably received in the past. It is clean, modestly appointed and centrally located. You can taxi anywhere. Taxis are cheap but the need more of them. Staff is helpful but not always informed. Breakfast is incredible. Anything you may desire is served up. Really fresh fruit and wonderful grilled items. Coffee is bad but Mexican/American. My single room was quite small but the bathroom was large.

Room Tip: Don't stay on floor one. This is where food is served and it gets noisy
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  • Stayed October 2011, travelled on business
    • Value
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Helpful?
1 Thank dpatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ada, Michigan
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 October 2011

Last year, I lived at this hotel for about 2 months. It has great security, a very helpful and pleasant staff. After a short time one becomes part of the family. Things not normally done anywhere-like keeping your apartment keys at the hotel so others coming into town can use it- or storing your luggage until you can get back to town, or for providing even help you need it- like fixing the power or plumbing in ones apartment- or anything you need or want - is all taken care of effortlessly by the staff here. Everything is done for you without a worry. I always stay here when I am able to: even though I have an apartment in the university area, i like to stay here when I have guests in town.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emporio Reforma

Property: Emporio Reforma
Address: Avenida Paseo de La Reforma 124, Mexico City 06600, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#29 Romantic Hotel in Mexico City
#36 Family Hotel in Mexico City
#43 Business Hotel in Mexico City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City

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