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“Noisy and the staff was rude”
Review of Stella Maris

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Stella Maris
Ranked #115 of 312 Hotels in Mexico City
Reviewed 29 November 2009

I had a terrible experience. If you get a room in the back, off the street, there is a dog that barks all night on the roof of a neighboring building. Then there was a party until 5 am. And when I complained the person at the desk was very rude and told me that he would have to move half of the hotel if everyone complained like I did and that if he did move me to the street side that I would complain about the street noise. I would not recommend the hotel to anyone. The food was also awful.

  • Stayed: November 2009, travelled solo
    • Value
    • Location
    • Rooms
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2  Thank TiburcioSanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (126)
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26 - 32 of 126 reviews

Reviewed 28 August 2008

We stayed for 4 nights at the Stella Maris. We were pleasantly surprised about the hotel. Nice and clean rooms, close to center, Zona Rosa and Condesa, friendly staff and moderately priced.

Only downside is, that there is really nothing in terms of restaurants/entertainment around the hotel, but Zona Rosa is only a couple of minutes away.

We ate ones at the restaurant, food was okay.

Overall, we were very pleased and will definitely stay at the Stella Maris again, when we visit Mexico City next time.

  • Stayed: August 2008, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
2  Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2005

I LOVE this place! I've stayed here 3 times and the staff greets me each time as if I were family. The rooms are clean, comfortable. There is a wonderful park across the street where we have gone several times and have made friends there - dogs as well as people! The restaurant food is wonderful, the staff is courteous and always makes me feel special. I feel so comfortable here and wouldn't consider staying anywhere else.

  • Stayed: June 2005
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3  Thank SuzieQ8733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2003

Stella Maris, located directly across from Sullivan Park, is a neat hotel designed for today's business or leisure traveler to Mexico City.
This hotel is close to the Zona Rosa, downtown, and the historic district. The rooms are very spacious, clean and comfortable. It has a wonderful restaurant with a changing menu every day from Paella, to great gourmet seafood and meat dishes at very reasonable prices. Alof of the hotel guests and local business community stop by for a relaxing lunch which usually starts about 1 p.m.

Most of the hotel guests are business people and the hotel goes out of its way to make sure the guest is satisfied. The prices are reasonable and will not give you the sticker shock that you get in the Zona Rosa, which is only a few blocks away. If you have to travel anywhere, just grab a cab in front of the hotel. For a few dollars you can go for few miles. This hotel is worth it!

5  Thank Lancer2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Chicago, Illinois
16
Reviewed 17 December 2002

The Stella Maris hotel in Mexico City, Mexico was a nice place to stay without all the frills of the expensive hotels. Our tour bus was able to drop us off and pick us up each day right in front of the door.

The lobby was clean, cozy and comfortable. No gift shop or convienence shop but there was one with ATM within walking distance (3 blks) if needed. There was no ATM machine but pesos were available to purchase from the hotel.

The hotel has an outdoor poolbar on the roof with an amazing view of the city, mountains and 2 active volcano's. The pool bar was not open as December is not the season but the pool and whirlpool was available for use.
There is also a park across the street.

The bar/restaurant had very good food in abundance. Fresh fruit, fresh squeezed juices and fresh bread are basics. Service was very good also. Open early but closed approx 9pm which was an inconvienence. There was no entertainment and the evenings after dinner did leave you with not much to do. There is however a restaurant a few blocks away which was open later.

The room was basic, no frills but comfortable. There was a television and telephone in the room. Some city noise could be heard but generally was not a problem.

2 bottles of water were provided each day since the hotel water is NOT purified.
Nobody in our 60 person group had gotten sick the entire week while there. We did use the bottled water for brushing our teeth and did not use any ice.
The delicious coffee and juices were safe to drink.

All in all, the hotel stay at the Stella Maris was comfortable and satisfactory. Simple and elegant without being overly fancy. Family friendly.
I would stay there again.

6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago
Google Translation

Room Tip: las habitaciones de enfrente tienen una vista muy bonita al parque
  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rbc65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Room Tip: Junior suite pisos superores
  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Armando G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stella Maris

Address: Calle James Sullivan No. 69, Mexico City 06470, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Best Value Hotel in Mexico City
Price Range: £40 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stella Maris 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Stella Maris Mexico City

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