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Savings alert! 16% below average rates

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Reviews (264)
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All reviewsroom was cleanthe hotel staffbreakfast was includedoxxonightlife
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41 - 46 of 264 reviews
Reviewed 19 January 2009

I stayed at this hotel on a one night layover from Brazil to California. The neighborhood cannot be beat. It is in the center of everything. The area is very safe as is the security at the hotel. I felt completely comfortable walking around the area at night...the sidewalks were crowded with well dressed people going out to one of the many nice restaurants nearby. The room I had on an upper floor was clean, quiet and had all standard amenities. The decor was on the old side. I would put the Del Angel in the same category as a Best Western. The bed was too firm...even more than Brazillian beds. The shower was hot and strong. The bathroom was all marble. I did not have the breakfast as I had a very early morning flight.
The Hotel del Angel is a perfectly reasonable choice if you are wishing to save some money. It is not the Marriott at $250. It is a decent, clean, well managed hotel at about $60. Do the complainers about this hotel expect Marriott or Sheraton quality at this price? If the hotel redecorates the rooms, they would be $150/night.

  • Stayed: October 2008, travelled solo
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Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2008

This hotel exceeded my expectations. After reading some of the negative reviews I was expecting the Bates Motel. The room was clean and comfortable and had amenities such as an in-room safe, iron, cable TV, and an air conditioner (a window unit that did a good job cooling the room). The staff was cordial and helpful. The location is perfect, with interesting and lively restaurants nearby. It's a good deal for what you pay. I do not understand the negative comments about the quality of this hotel. If you expect a five-star hotel, then by all means pay $300 a night and stay at the Nikko or the W.

  • Stayed: August 2008, travelled solo
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Thank ESLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2008

Not too bad for a $60 last-minute booking -- the location is pretty good (on a street with various apparently good restaurants), and you can walk to the "zocolo" in 20-30 minutes (or take a cab). Nevertheless, I would advise you shop around -- I am sure you could get something better. Bathroom was pretty nice with lots of hot water, but the room overall was a bit shabby and breakfast very slow.

  • Stayed: December 2007
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1  Thank CH-made
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2008

Real bad hotel. Spend the extra 10$ for a good hotel. We checked out and checked into a random hotel nearby named "maya land". For 46$ (after bargening) we got a clean hotel in a good location. The staff at the new hotel were very good.

  • Stayed: January 2008
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22  Thank reviewNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2007

Greetings, I have traveled to many destinations in Mexico and stayed in many bohemia settings, with very nice cherry wood lobbies and the scent of their reception that fills oneself with tranquility. However, having said that the moment we stepped out of the taxi and looked at the doors we knew right their and then that it did not reflect what we saw in the internet. The hotel represented pictures that are obsolete, they show the Statue of Mexico Independence “from a guest room balcony” which is entirely false. Their in front of the hotel sits in its view a 40 story building!
The beds sheets are so worn-down that they are almost transparent. The bed is as hard as the floor. When we got back home we went directly to the chiropractor for back adjustments. Their shower would overflow in matter of 5 minuets. When cleaning is concern, they do not respect the do not disturb sign and even if they do clean, they would not leave enough towels, bottle of water or glass to drink in. Every time we would call in for service (food, towels, etc..) a wait of 1 hour would pass and often I would need to head down to reception and asked them again to send me what I ordered. I must say the employees were nice, just a lack of training on service.
Last but not least, the day we were checking out that reception informed us that they had two luxury floors with exquisite rooms, we went to see them and they match close to a tier 1 almost 2 star hotel. So their perspective is small as to the understanding of luxury. Never again will we stay their as we wanted to leave they informed us that they would not return our prepaid rooms. So, so much for a peaceful vacation…

  • Stayed: November 2007, travelled on business
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13  Thank osno00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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