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Camino Real Polanco Mexico
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Reviews (1,319)
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All reviewsricardo legorretachapultepec parkclub levelpolanco areabig hotelroom servicebit datedopen hoursrooms are hugerestaurants and barsanthropology museumsafe neighborhoodbreakfast buffet ispaseo de la reformahortatamayopresident
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386 - 391 of 1,319 reviews
Reviewed 15 February 2014

Great location in the Polanco neighborhood. The place is modern, with fast and friendly service. The rooms are spacious and full breakfast. Has a good gym, good pool and 5 restaurants. Internet access was good, the room or lobby. A great value for money in Mexico City.

Room Tip: ask for a room facing internal garden - you will have a good sleep.
  • Stayed: February 2014, travelled on business
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1  Thank Ricardopg61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

I have been a business traveller in mexico for many years and have stayed at the camino real - polanco many times. Last year alone I estimate a total of 30 nights at the hotel...

After noticing a steady and constant decline in the hotel infrastructure, service, and dining experience over the years, I have decided to change my future hotel stays in polanco to the many other hotel options in the area.

In general, rooms at the camino real are extremely dark, many rooms are very (extremely) far away from the elevator, the beds are old, bathrooms very dated, and the extra charges are absurd considering the hotel price.... They will often not recognize your stays towards their rewards program....

In addition, prostitutes have been present near the elevators which make it for a terrible hotel experience. Equally bad, once in a while, hotel management will crank down on the issue making hotel entry a pain for any female. Many female guests or companions are treated under the suspicion of prostitution.... Terrible....

In summary, Find yourself another hotel. There are many in the area with higher review ratings while providing a safer and cleaner environment at a similar price point....

Stayed: February 2014
1  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2014

Beautiful display of modern mexican arquitecture, but the rooms need a little facelift.
Comfortable hotel with all the expected ammenities, and good location in polanco, but not as many restaurants within walking disctance as other hotels in the area. However, if you're traveling for business, you might just want to dine at the hotel, which has a lot of great choices.

  • Stayed: February 2014, travelled on business
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1  Thank Laura V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

Stayed here on business, with a reservation on the Club Floor; was upgraded to a bi-level suite, which was very large. Decor of the hotel is spare, modern, and very Mexican. If one is looking for opulence like a Four Seasons or Ritz Carleton, this is not that sort of place. Instead it has modern take on Mexican motifs, and does that well. The restaurants in the hotel are excellent, and the location is very good, too. Staff in the 5th Floor executive lounge was very helpful, and the lounge itself was small, but offered snacks and drinks and a good, but not great, breakfast, and the service there was courteous and bilingual. Overall, a very fine stay.

  • Stayed: January 2014, travelled on business
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2  Thank FranknDebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2014

Though business was my purpose, I did a considerable amount of exploring, and the Camino Real was excellent for that. It is located in the Polanco district, where there is an abundance of shops and restaurants, very comfortable walking.
The hotel, itself, is large, sparkling clean, well decorated and friendly. I was a little disappointed that there was no on-site shop, per se, but there are several 24 hour small stores within easy walking distance...as in several hundred yards.
Great gym/work out facilities, if you like.
Room was excellent, and maid service thorough and accommodating.

This hotel would also be excellent for family, and I found rates reasonable

Room Tip: All good, none that I saw with any particular view...though there at that location, none really exists
  • Stayed: January 2014, travelled on business
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Thank Eugene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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