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“Wonderful!”

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Hotel Geneve Ciudad de Mexico
Ranked #34 of 305 Hotels in Mexico City
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful!”
Reviewed 7 October 2013

Just back from a wonderful 5 day stay at Hotel Geneve. From the courteous and professional staff, to the elegant lobby, to the lovely and spacious room, spotless bathroom, air-conditioning, and comfortable beds -- we were thrilled with this hotel. We opted for quiet over view, and were very happy with our peaceful room on the third floor. The hotel location is very convenient, just blocks from the Insurgentes Metro station in one direction and the Paseo de la Reforma in the other direction. We enjoyed exploring the area and eating at nearby cafes, including Cafe Ventura for breakfast and Cafebreria El Pendulo (which has vegetarian offerings on the menu) for dinner. Easy to get big bottles of water at the Circle K on the corner, and we appreciated having the small bottles from the hotel to slip in purse or pocket. My Spanish is, unfortunately, fairly limited, but the hotel staff was very polite about letting me practice before switching to English. The only problem with this hotel is that the room was so pleasant we didn't want to leave!

  • Stayed October 2013, travelled with family
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Helpful?
3 Thank julyva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 9 October 2013
All the staff at the Hotel Geneve and myself thank you very much for choosing us for your stay. We are pleased to hear that your stay was Wonderful. Our goal is to exceed all our guests expectations. We really appreciate the time taken to write about your stay and we invite you to let us serve you again in the near future

Sincerely
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2013

Beautiful hotel with lots of character. Room was a little small but we did have two double beds in there. Beds were comfortable and room was clean. Was nice to have a drink and enjoy some Beatles tunes at the telephone bar.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank ElandGerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 3 October 2013
The Hotel Geneve Staff thank you for the time taken to write about your stay. We are allways pleased to read about our guest experience.

Thanks Again
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Castroville, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 September 2013

I stay here frequently on trips to Mexico City, Good location , Very nice comfortable bed and pillows. Hotel very secure and many attractions near this hotel. Dont get room that faces londres as the noise on the right side of hotel is a disco very loud til about 4 am. People that work at hotel or very friendly and helpfull. I was leaving my room with 3 bags and struggling when one of the maids came up to me and helped me get my bags to the elevator what service I said to my self Downstairs connecting to hotel is Sanborns and great place for breakfest where you can look out and people watch while eatting. As I write this review I am booking for my next trip to Mexico City and will be staying at Hotel Geneve in October 2013. Always a pleasure to stay at Gen

Room Tip: Dont stay in rooms facing zona rosa londres
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  • Stayed September 2013, travelled on business
    • Value
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Helpful?
2 Thank Mateo067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 30 September 2013
Thank you very much for your kind comments, I also thank you for booking us again, we are pleased to serve you anytime. Our colaborators are proud to host every guest at this Hotel.

Sincerely
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Hermosillo, Sonora
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2013

The main lobby and the public areas are beautiful.. the rooms are small but comfortable.
The carpet on our rooms was dirty as hell.. its like the vacuums they use don't suck air at all. The bathroom on the other hand was neat and clean, so were the sheets.. but NOT the piece of fabric that goes underneath the mattress that helps to cover the bottom part of the bead.. those were just disgustingly nasty.
The hotel is nicely located and has a Sanborns restaurant and shop downstairs next to the lobby. There are plenty of meal choices to choose from around the nearby streets, try Bisquets Obregon from the Plaza across the street for breakfast.

Room Tip: If not a heavy sleeper don't stay in the rooms that face the street.
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  • Stayed November 2012, travelled with friends
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Helpful?
1 Thank Migueloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 23 September 2013
We appreciate your kind comments, be sure that all the proper measures are taken to solve it.
I'm deeply sorry for the inconveniences you encountered in the room

Sincerely
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Brampton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2013

This is a fantastic hotel, we liked it so much our first time, we have rebooked it for our upcoming trip in 2 weeks. It is in a very good area, it is quite, and it is absolutely beutiful. The staff are great too, the only draw back is that it dosen't have a pool.

  • Stayed October 2012, travelled with family
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Helpful?
1 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 17 September 2013
All the Hotel Geneve Staff and myself thank you for your comment, it's really a pleasure to serve you and know that we satisfied your expectations. We appreciate that you rebook again with us, we hope to see you again.

Thank you again...

Sincerely
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Brusque, SC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

The hotel is clean, breakfast is excellent. The staff is friendly and nice. Very good price and location. Good restaurants nearby. The metro is also a block away. We spent 5 nights at the hotel, including Christmas. Everything was perfect.

  • Stayed December 2012, travelled as a couple
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Helpful?
2 Thank AnaBona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 4 September 2013
On behalf of all the Hotel Geneve Employees I thank you very much for the comments that you wrote. We really beleive in qaulity of service, we are pleased that your stay was a pleasant one, we hope to serve you again

Sincerely
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San Francisco
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 September 2013

We stayed at the Hotel Geneve for two nights. The lobby , library and patio breakfast area were lovely. The decor plush and inviting. It felt more like a boutique hotel. Having breakfast available until 11 was very civilized and I appreciated it! Great omelettes. Their US an airport shuttle that can be arranged. Our hotel taxi driver Pack, was precious and full of appreciated information.
The room was ok. It was large enough to easily hold two beds. It was clean. It just wasn't special! Personally I'm always happy to see a room safe!
I'd go back again. I loved the location and staff.

  • Stayed August 2013, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank panchitagood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this review, 2 September 2013
We thank you very much for your comments, we, at the Hotel Geneve have a commitment to exceed our guest expectations, we hope to serve you again shortly

Sincerely
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Additional Information about Hotel Geneve Ciudad de Mexico

Property: Hotel Geneve Ciudad de Mexico
Address: Calle Londres 130, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
#22 Romantic Hotel in Mexico City
#31 Family Hotel in Mexico City
#50 Business Hotel in Mexico City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Geneve Ciudad de Mexico 3.5*
Number of rooms: 222
Official Description (provided by the hotel):
Experience the most legendary hotel in Mexico. Avant-garde elegance and first class service are characteristics that the Hotel Geneve has maintained throughout the more than one hundred years since its inception. The architecture and decoration bring to mind a classical European style. The many antiques and pieces of art have become an integral facet of this museum hotel. Located in the heart of the famous Zona Rosa, the hotel is just a couple of blocks away from one of the most important avenues in the country, the well known Paseo de la Reforma. The Hotel is within walking distance of business and leisure areas which include many restaurants, bars, clubs, museums and the Centro Historico, or Historic City Center. ... more   less 
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Also Known As:
Geneve Hotel Mexico City
Geneve Mexico City
Hotel Geneve Ciudad De Mexico Mexico City

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