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Hotel Geneve Ciudad de Mexico
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Reviews (993)
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All reviewszona rosahistoric hoteltelephone barwinston churchillmarlon brandosanborns restaurantchief conciergebeautiful lobbycomfortable bedsfelt safehotel staffbusiness centerroom was largerestaurants and shopstwo blockschapultepec parklocation is excellent
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Reviewed 7 October 2013

Just back from a wonderful 5 day stay at Hotel Geneve. From the courteous and professional staff, to the elegant lobby, to the lovely and spacious room, spotless bathroom, air-conditioning, and comfortable beds -- we were thrilled with this hotel. We opted for quiet over view, and were very happy with our peaceful room on the third floor. The hotel location is very convenient, just blocks from the Insurgentes Metro station in one direction and the Paseo de la Reforma in the other direction. We enjoyed exploring the area and eating at nearby cafes, including Cafe Ventura for breakfast and Cafebreria El Pendulo (which has vegetarian offerings on the menu) for dinner. Easy to get big bottles of water at the Circle K on the corner, and we appreciated having the small bottles from the hotel to slip in purse or pocket. My Spanish is, unfortunately, fairly limited, but the hotel staff was very polite about letting me practice before switching to English. The only problem with this hotel is that the room was so pleasant we didn't want to leave!

  • Stayed: October 2013, travelled with family
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3  Thank julyva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded 9 October 2013

All the staff at the Hotel Geneve and myself thank you very much for choosing us for your stay. We are pleased to hear that your stay was Wonderful. Our goal is to exceed all our guests expectations. We really appreciate the time taken to write about your stay and we invite you to let us serve you again in the near future

Sincerely

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Reviewed 2 October 2013

Beautiful hotel with lots of character. Room was a little small but we did have two double beds in there. Beds were comfortable and room was clean. Was nice to have a drink and enjoy some Beatles tunes at the telephone bar.

  • Stayed: August 2013, travelled as a couple
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1  Thank ElandGerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded 3 October 2013

The Hotel Geneve Staff thank you for the time taken to write about your stay. We are allways pleased to read about our guest experience.

Thanks Again

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Reviewed 28 September 2013

I stay here frequently on trips to Mexico City, Good location , Very nice comfortable bed and pillows. Hotel very secure and many attractions near this hotel. Dont get room that faces londres as the noise on the right side of hotel is a disco very loud til about 4 am. People that work at hotel or very friendly and helpfull. I was leaving my room with 3 bags and struggling when one of the maids came up to me and helped me get my bags to the elevator what service I said to my self Downstairs connecting to hotel is Sanborns and great place for breakfest where you can look out and people watch while eatting. As I write this review I am booking for my next trip to Mexico City and will be staying at Hotel Geneve in October 2013. Always a pleasure to stay at Gen

Room Tip: Dont stay in rooms facing zona rosa londres
  • Stayed: September 2013, travelled on business
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2  Thank Mateo067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded 30 September 2013

Thank you very much for your kind comments, I also thank you for booking us again, we are pleased to serve you anytime. Our colaborators are proud to host every guest at this Hotel.

Sincerely

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Reviewed 19 September 2013

The main lobby and the public areas are beautiful.. the rooms are small but comfortable.
The carpet on our rooms was dirty as hell.. its like the vacuums they use don't suck air at all. The bathroom on the other hand was neat and clean, so were the sheets.. but NOT the piece of fabric that goes underneath the mattress that helps to cover the bottom part of the bead.. those were just disgustingly nasty.
The hotel is nicely located and has a Sanborns restaurant and shop downstairs next to the lobby. There are plenty of meal choices to choose from around the nearby streets, try Bisquets Obregon from the Plaza across the street for breakfast.

Room Tip: If not a heavy sleeper don't stay in the rooms that face the street.
  • Stayed: November 2012, travelled with friends
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1  Thank Migueloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded 23 September 2013

We appreciate your kind comments, be sure that all the proper measures are taken to solve it.
I'm deeply sorry for the inconveniences you encountered in the room

Sincerely

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Reviewed 11 September 2013

This is a fantastic hotel, we liked it so much our first time, we have rebooked it for our upcoming trip in 2 weeks. It is in a very good area, it is quite, and it is absolutely beutiful. The staff are great too, the only draw back is that it dosen't have a pool.

  • Stayed: October 2012, travelled with family
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1  Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Felipe B, General Manager at Hotel Geneve Ciudad de Mexico, responded to this reviewResponded 17 September 2013

All the Hotel Geneve Staff and myself thank you for your comment, it's really a pleasure to serve you and know that we satisfied your expectations. We appreciate that you rebook again with us, we hope to see you again.

Thank you again...

Sincerely

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