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“Very comfortable, this is the Hilton; but watch out for expensive supplements”

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Hilton Mexico City Reforma
Ranked #16 of 309 Hotels in Mexico City
Certificate of Excellence
Edmonton, Alberta
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very comfortable, this is the Hilton; but watch out for expensive supplements”
Reviewed 24 May 2011

I spent Easter weekend in Mexico city for a short vacation.

The Hilton is currently undergoing renovation work outside, but this did not cause too much inconvenience. It is a 20 minute walk to the Centro Historico area with many shops and restaurants nearby.

I cannot fault the Hilton at all for the level of comfort. I was on the 24th or 25th floor, providing an exceptional view of the city. The bed and WC were clean and the room very spacious. The water is supposed to be filtered, but I brought my own bottled water just to be safe.

Unfortunately, everything costs extra. I have already complained about the high cost of WiFi at many chains, but M$ 180 per night is clearly an exaggeration. I booked this hotel expecting the Internet to be included in the price as it was described in the room details, but obviously it wasn't. In effect, the cost of internet is viewed by many hotels as part of the daily room rate. At least though hot water and cable TV were did not incur extra fees at this hotel.

  • Stayed April 2011, travelled as a couple
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Helpful?
1 Thank JMD_from_Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review, 8 September 2015
Dear guest,

We really appreciate your review, guests comments are really important for us.

Cordially,
General Manager
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Paris, France
Level 2 Contributor
8 reviews
Reviewed 18 May 2011

Nice hotel, downtown. Nextdoor to my office. Restaurants are very fine. The one in the lobby is crowded for breakfast. Executive floor is nice too.

  • Stayed February 2011, travelled on business
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Helpful?
Thank tomaroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 19 May 2011
Thank you very much for taking the time to write your review.
I'm happy to read that the hotel was next door to your office .
The location of the hotel is one of our biggest assests not only walking distance to the historical buildings and museums in downtown but also to corporate buildings.
On the first floor of the hotel "Los Dones" Restaurant it is a very good choice for breakfast and "La Terraza" restaurant on the 6th flloor where you may enjoy our fine selection of international cuisine.
I wish next time you come to your office in Mexico City you give us the opportunity to serve you again.
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Guatemala City, Guatemala
Level 6 Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 May 2011

it's a modern high rise building located almost in front of the famous Palacio de Bellas Artes. I've stayed at this hotel a few times, even since it was a Sheraton. The location is fantastic if you want to visit the Historic Center, however it can be somewhat loud outside all day long, however the hotel has sound-proof windows and you'll have a good rest. Unfortunatelly they don't have self-parking, so you'll need a valet every time you need you car. The rooms are very comfy with big space for yourself. The bed and pillows are very good as well. The A/C is quiet and works perfectly. I might be somewhat pricey but it worth staying.

  • Stayed March 2011, travelled on business
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Helpful?
1 Thank j_traveller2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 5 May 2011
Thank you very much for taking the time to write your comment.
The hotel has many assets, but definatelly we are very fortunate to have a privilege location, walking distance to the most important historical buildings and museums in downtown Mexico City. Our spacious rooms have been remodeled with beautiful decor , also the confortable "sweet dreams" by Hilton beds and the down pillow are specially made for the comfort of our guests.
At Hilton Mexico City Reforma, we want our guests to have their best experince ever.
We hope next time you come to Mexico City you give us the opportunity to serve you.
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sunny Southern California
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 April 2011

We stayed at this hotel for sightseeing, and it was convenient to a couple of metro lines which made it easy to get to the things we wanted to see. It was right across the street from the Alameda Park, and a short-to-medium walk from the Zocalo.

We mostly ate out and about, but we ate Sunday brunch in the hotel's downstairs restaurant, and that was a very nice meal.

  • Stayed November 2010, travelled with family
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Helpful?
1 Thank sufue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 26 April 2011
Thank you very much for taking the time to write your comment.
I'm very happy to read that you enjoyed your time while visiting Mexico City.
Having a perfect location in the middle of downtown makes it easier to visit many historical places by foot.
Also, I'm glad you had an opportunity to tried our wonderful Sunday Brunch which is one of the best in the city.
We hope next time you come to Mexico City you will give us the opportunity to serve you again at the Hilton Mexico City Refoma.
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Nashville, Tennessee
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 April 2011

this was our first trip to mexico city and we chose the hilton in the reforma district across from alameda park. everything was great about this hotel, the pool, the restaurants, the service and the location. the value was great as well. i would definitely stay here again and recommend it to others.... the 6th floor pool, gym and alameda terrace restaurant was incredible.

Room Tip: they will offer to upgrade you for a small fee.
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  • Stayed March 2011, travelled as a couple
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Helpful?
Thank devin57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 12 April 2011
Thank You very much for taking the time to write your kind comments.
I'm very happy to read that this was your fisrt trip to Mexcio City and also at the hotel.
Also, I'm please to read that you like the location of the hotel,the value, and most of all the service.
We appreciate your comment about comming back again and also your recommendation to friends and family.
We are looking forward to assist you again at the Hilton Mexico City Reforma.
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Miami Beach, Florida
1 review
Reviewed 2 April 2011

I have never been a Hilton customer, but I was surprised by the service and the facilities. The executive lounge has the best view of the city. I really enjoy the fitness center and the tequila at the lobby bar

  • Stayed March 2011, travelled on business
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Helpful?
Thank Silvano666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 11 April 2011
Thank you for taking the time to write your comments.
Definatelly, the best view of downtown Mexico City is from the Executive Lounge on the 26th floor where you can enjoy the amazing view with a nice coktail .
A visit to the Fitness Center is a great way to start your day.
Next time you come to Mexico City, we would like to be your hotel of choice.
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Mexico City, Mexico
Level 5 Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 March 2011

Heading back to Mexico for work and searched for hotel, now it is a Hilton, used to be a Sheraton. Great hotel, great location, going back!

  • Stayed April 2010, travelled on business
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Helpful?
Thank MuseumDesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMexico, Public Relations Manager at Hilton Mexico City Reforma, responded to this review, 11 April 2011
Thank you for taking the time to write your review.
The hotel Hilton Mexico City Reforma is very fortunate to be in a privilage location, close to the main historical museums in the heart of Mexico City.
We hope next time you visist Mexico City you stay with us again.
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Additional Information about Hilton Mexico City Reforma

Property: Hilton Mexico City Reforma
Address: Avenida Juarez 70, Mexico City 06010, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Official Description (provided by the hotel):
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City

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