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Hilton Mexico City Reforma
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Reviews (2,175)
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1,366
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Reviewed 28 October 2013

Arrived on 22 Oct for a one night stay. Wonderful hotel a real five star hotel. The check in at the executive lounge on the 26 floor was more then great. Victoria the lady at the lounge was very professional, knowledgeable, helpful and very nice. The room was clean, spacious and very comfortable. Juan Carlos, Diego, Eric and Ramon together with Victoria really went out of their way to help us thru this short visit at DF. I really wish could have been able to stay longer. The personnel at the check in desk in the first floor are also very professional and helpful.

  • Stayed: October 2013, travelled with family
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Thank Mercedes G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

I have recently stayed in many different hotels in Mexico City and adjacent Santa Fe. While Santa fe's hotels are generally better because they are newer, with the horrible traffic in Mexico City it is generally important to be close to where your business meetings will be located. This hotel is one of the best in Mexico City. Good location, excellent customer service, one very good restaurant, excellent executive lounge (may be the best I have ever visited), and the doormen are certain the best and most helpful I have experienced. Two fairly major flaws: the furniture in all of the rooms I have stayed in is incredibly dark and aged, and wireless access has been unacceptably slow in all locations. The latter is not that hard to fix - it is tough to be on a business trip with such slow wifi. All else is great. Fantastic views of the city from most rooms.

  • Stayed: October 2013, travelled on business
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Thank Peter v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013 via mobile

Deep in the heart of Mexico City. Nice rooms, very good food and walking distance from very nice restaurants. Also, it is pretty safe to take a walk in the park in front of the hotel. The street Paseo de la Reforma is actually adjacent to the building.

Stayed: October 2013, travelled on business
Thank Nandao09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

Great staff, nice rooms, very comfortable beds. This hotel is located a couple of blocks from the Palacio de Bellas Artes and a block off Reforma. The staff is great, the rooms are very good size. I have stayed in several hotels in Mexico City (spent over 300 nights in DF over the past 10 years). I highly recommend this hotel.

  • Stayed: October 2013, travelled on business
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Thank TravelingExecutive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

This property is well located, well maintained, only downside is the occasional closing of the street due to demonstration on their way to the Government center. But the location well worth the inconvenience.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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