We are HGVC & Hhonors owners/members...and this was one of the BEST hotels we have stayed at EVER. The staff, especially Miriam on the 26th floor was outstanding and could not have been nicer. She went out of her way to assist us with every request we had. The entire staff in the Executive Lounge were also outstanding and very helpful. Our room was perfect, no complaints there. The hotel is located across from a park/plaza with fountains and was always filled with people just strolling around, in addition to a great open air market to stroll through. We walked to some of the best restaurants we've ever eaten at...El Cardenal (right in the hotel) has the best breakfast we have ever had. We also ate at La Tacuba and La Opera both outstanding.
Our only complaint and it was small....was on Christmas Eve, we wanted to sit and have a cocktail before going to bed. The restaurant on the 1st floor was empty when we got there but the staff was not very accommodating. They actually ignored us....I think they had just finished with a huge party and was trying to recover from that. Once they finally seated us they were very nice and helpful.
We definitely would stay at this hotel again and return to Mexico City. Even tho the city is huge, we felt safe the entire time we were in Mexico City. We rode buses, the metro, taxis, went to all the surrounding markets, even ones that people warned us to be very careful at. Take all the precautions you normally take when traveling to any foreign country or even cities like LA and NYC and you will have a wonderful time!!!
- Official Description (provided by the hotel):
- Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more less
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- Also Known As:
- Hilton Mexico City Reforma Hotel Mexico City