Hotel is new, rooms are spacious, and typical great mexican service. I was there for business and had to stay one day working on my room. There was no bottles of water available in the room, complimentary or not. And the mini-bar was locked. I called to ask to come to unlock because I needed to drink water... they came, and inside of the mini-bar there was no water at all.... So I had to call to ask for a bottle of water from room service....
All not a big problem, but come on.... having water in the room is kind of basic, no? Especially for a 5 star hotel?
Anyway, overall it is good. Just this little detail that become big when you are on business and have to interrup meetings to get people in and out of your room to open a mini-bar (why is it locked in the first place?) and/or receive room service just for a bottle of water.
- Official Description (provided by the hotel):
- Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more less
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- Also Known As:
- Hilton Mexico City Reforma Hotel Mexico City