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“Only Hotel To Stay in Mexoco”

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Las Alcobas Mexico DF
Ranked #1 of 306 Hotels in Mexico City
Certificate of Excellence
Mexico City, Mexico
Level Contributor
132 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Only Hotel To Stay in Mexoco”
5 of 5 bubbles Reviewed 24 January 2014

This is my second time to stay here, I will stay no where else in Mexico City. I have convinced colleagues to stay here and they love it. It is in the heart of Polanco, the best shopping, dining at your doorstep. The service and staff are excellent.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 25 January 2014
Dear Ashton B,
Thank you for writing this review and we are all glad that you are enjoying staying with us at Las Alcobas. It is really important to us to make it your home away from home. If there is anything we can do to make your stay even more comfortable please let us know. We are looking forward to see you again soon.
Herve F. Blondel - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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621 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
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English first
Atlanta, Georgia
Level Contributor
83 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

This small boutique hotel in Polanco is a gem. The staff couldn't do enough for us- every need was taken care of. The rooms were great. Breakfast fantastic. The location can't be beat. There is no reason to stay anywhere else in Mexico City

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rmitch1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 23 January 2014
Dear Rmitch1956,
It is always nice to read a great review but it is also nice to know that you enjoyed your time not only at Las Alcobas but also in Mexico City which a great place to visit and enjoy the food and Museums alike.
You know that your Mexico City home is waiting for you. Once again thank you for taking the time to write this review.
Hasta pronto en Mexico.
Herve F. Blondel - General Manager
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

I have stayed at Las Alcobas several times over the past year visiting friends and family in Mexico City. Each visit has been an absolute joy. Service: impeccable. The staff is friendly and responsive, and the hotel provides little touches that make you feel special, like the welcome drink and fresh-baked cookies in the room when you arrive. Rooms: beautiful. The decor is an attractive mix of old world and modern, the bedside control panel is a cool touch (just ask if you have trouble using it), and the bed itself is heaven, extraordinarily soft. Food: beyond. Mexico City is filled with extraordinary food, and Las Alcobas offers some of the very best. The hotel breakfast menu is terrific, Anatole (the restaurant downstairs) has amazing int'l food and drinks, and Dulce Patria next door offers the best and most inventive haute Mexican cuisine in town. And the location is great. Mexico City can be sprawling and noisy. Las Alcobas is in a charming Polanco location near quiet parks, great shopping and walkable/a short drive to some of the City's chief attractions. I can't overemphasize the charm and comfort of this hotel.

Room Tip: If you don't mind splurging, the penthouse suites on the top floor are lovely. Although all of...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David_B60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 21 January 2014
Dear David_B60763,
Thank you very much for writing this review. I am glad that you have been able to enjoy Las Alcobas and the Mexican hospitality. Mexico has changed las few years and Polanco is definitely the place to stay. We all appreciate that you made the choice of your home with us and we are looking forward to see you again soon,
Herve F. Blondel - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

What an outstanding hotel! 10/10
Huge value, excellent staff.
Better than home from home.
Ranks amongst the world's best.
Polanco is a great area for tourists.
Cannot recommend highly enough.
(A minor irritation, breakfast service was frustratingly slow!)
All the many good things/remarks in the comments are true.
Helpful excellant and gracious concierge service.

Room Tip: (Sorry, there is no pool!! > tried a n/a without success) We had the "cheapest" room a...
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 15 January 2014
Dear Andrew T,
Thank you very much for your review and comments. I apologize for the issues you encountered during your breakfast and we addressed them immeditately.
I am delighted that you like staying with us. Many of our guests feel home while staying with us and this is what we strive to achieve. Once again thank you and keep in mind that we will be waiting for you in your new home in Mexico City.
Herve Blondel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 January 2014

What an awesome place to stay. Attentive staff, we were very pampered and loved the daily amenities from free snacks and water to a great morning breakfast that led us on our way. You must try the horchata latte... it was fabulous! We have stayed at some of the top hotels worldwide and this ranks right up there. I love Las Alcobas!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summercove7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 13 January 2014
Dear Summercove,
Thank you very much for staying at las Alcobas and taking the time to write this review. We are striving to have our guests discover the Mexican Hospitality. Remember that you have a home in Mexico City wating for you.
Have a great 2014.
Herve F. Blondel - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

My husband and I stayed her for our 1 year anniversary, just before Day of the Dead. We could not have felt more charmed and taken care of by the staff. Upon arrival, we were given a tour of the room (including explanation of necessary key for spa and the gym opening at 9 am) and shown how all the lights and controls work. The room itself was beautiful and the bed, amazing. We both had relaxing massages at the Spa which took the kinks out of our travel. The entire staff signed a card that arrived with a complimentary bottle of champagne on the day of our anniversary. Thank you staff!! The breakfasts (not the Continental, we didn't try that) were scrumptious and a great start to the day. We had a great view of the city from our room as well. We chatted with the General Manager several times as he was always around to manage whatever was needed, and he was super. The location was perfect for us, and we walked to many sites--that weren't next door, but we like walking and we easily got to the museums on Reforma. We took a cab to the Soumaya. The restaurants we ate it were also in Polanco, so it was very convenient. We can't wait to go back.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madeleine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 6 January 2014
Dear Madeleine,
Thank you very much for allowing us to be part of your 1st anniversary celebration.
We wish you the best for 2014 and hope to see you again soon in Mexico city.

Herve F. Blondel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

Las Alcobas is the best small luxury hotel we've ever stayed at. Perfectly located in Polanco, the hotel is peaceful, beautifully decorated in a modern but warm and comfortable style, and truly a retreat to return to after a long day. Rooms are immaculate, well designed and full of great amenities--luxurious linens and towels, bedside controls for lighting, temperature, window treatments, well stocked complimentary minibar. Breakfast room is lovely and food is delicious. But it's the service that completely won us over. Long before we arrived, the concierge desk provided helpful information about transportation (for a trip to Teotihuacan and an overnight in Puebla). We were always greeted warmly by the desk staff, who helped with dinner reservations, directions, taxis, anything we needed. The hotel manager was very pleasant and attentive. When we asked about the nearest subway stop, the hotel sent a staff member to accompany us to the subway, which turned out to be quite a long walk (we could certainly have done this on our own…it was unnecessary but so gracious). We could not have been more pleased with this hotel. Returning for a couple of nights after a journey to Puebla felt like coming home. This place is a gem and I would return there happily if I have the chance to return to Mexico City.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dailychocolate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LasAlcobasGerente, General Manager at Las Alcobas Mexico DF, responded to this review, 6 January 2014
Dear Dailychocolate,
Thank you for taking the time to write this very nice review about your experience at Las Alcobas. We enjoyed hosting you and as it is important to us to share the beautiful Mexican country as well as the Mexican warmth and hospitality.
We do hope that you can make your way to us soon, as we have so much more to show around our city.
Herve F. Blondel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Las Alcobas Mexico DF

Property: Las Alcobas Mexico DF
Address: Avenida Presidente Masaryk 390A | Col. Polanco, Mexico City 11540, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#4 Business Hotel in Mexico City
#12 Family Hotel in Mexico City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Las Alcobas Mexico DF 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
Designed to resemble a private residence, Las Alcobas has unique features that lavishly exude warmth and comfort, hand-selected details to enhance and enliven your senses, and the calm serenity of being at ease in your environment… These are the ingredients to a refined Mexico City hotel experience. For business and leisure travelers, its 35 guestrooms and suites reflect the hotel’s commitment to quality and the highest level of attentive service imbued with unparalleled comfort with luxurious accommodations that await you in Mexico City in state of the arts guestrooms and exceptional bathrooms. Las Alcobas, a small luxury grand hotel in Mexico City, is composed of both architectural as well as aesthetic exquisiteness, while simultaneously offering the utmost service with its symphonic melding of personalized amenities, including two restaurants, and complete attentiveness to its guests. ... more   less 
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Also Known As:
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City

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