We stayed here twice in the last month. On the first occasion I have nothing but praise for the six nights we stayed in a room which was not 37. The hotel staff are all courteous and go out of their way to help. The attention to detail was clear in the room, and the service from door staff to waiters was excellent. Early morning tea is a great bonus, and the continental breakfast was very good. The pastries match those in the top French hotels, and the fruit salad is refreshing and freshly prepared.
However, on our return for one night en route to the airport, we were placed in room 37. Not only is this a much less nice room, it is also incredibly noisy as a previous contributor has said. There was permanent noise and I was awoken abruptly before 5 am by very loud banging on a door. The room also had several faults, which we mentioned on leaving, and no doubt will have been rectified. If this had been my only experience of this hotel it would undoubtedly have had a poor rating.
- Official Description (provided by the hotel):
- Designed to resemble a private residence, Las Alcobas, A Luxury Collection Hotel, Mexico City has unique features that lavishly exude warmth and comfort, hand-selected details to enhance and enliven your senses, and the calm serenity of being at ease in your environment. These are the ingredients for a refined experience at a hotel in Mexico City. For business and leisure travelers, our hotel's 35 guestrooms and suites reflect our commitment to quality and the highest level of attentive service imbued with unparalleled comfort with luxurious accommodations that await you in Mexico City in state of the arts guestrooms and exceptional bathrooms. Las Alcobas, A Luxury Collection Hotel, Mexico City is composed of both architectural as well as aesthetic exquisiteness, while simultaneously offering the utmost service with its symphonic melding of personalized amenities, including two restaurants, and complete attentiveness to its guests. ... more less
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- Also Known As:
- Las Alcobas Mexico Df Hotel Mexico City
- Las Alcobas Mexico City