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“Loved the view of the Zocalo”
Review of Zocalo Central

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Zocalo Central
Ranked #12 of 307 Hotels in Mexico City
Certificate of Excellence
Columbus
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Loved the view of the Zocalo”
Reviewed 9 May 2008

This hotel has one thing going for it: location, location, location. You are literally on a corner of Zocalo Square, and have access to many different things within a few blocks. The rooms are a little small compared to American standards, but are very nice. Our room had a good safe, complimentary bottled water (do NOT drink water unless you know it is bottled/filtered), and a nice little TV with cable, most of the channels in Spanish, obviously, but you do get a few channels in English with Spanish subtitles too. However, when staying in this hotel, you are so close to so many things, such as Zocalo Square, the Jewelry District, Palacio Nacional, Torre LatinoAmerica, Templo Mayor, Placio de Bellas Artes, Alameda, and the Grand Cathedral across the street, that you should never have to turn the TV on!!
The staff is beyond courteous, and goes out of its way to do whatever you need it to do. Valet parking is free, if you do drive (recommended if you are staying more than a few days and plan to visit sites outside of the city), and they treat your vehicle like it was their own. The housekeeping staff does a great job of making sure the room is immaculate. For what its worth, I booked the room online, using my AAA discount, and you are supposed to show your card during check-in, but I was never asked for it, and it was about $20/cheaper than the regular rate.
They do have two computers available down in the lobby area with internet connection, but you are limited to about 30 minutes, and then they begin to time and charge you. The hotel does have WiFi, but I had problems connecting, because of poor signal quality. However, I did connect through a different free network, no problem.
The view from the restaurant hotel was AMAZING. The food and service was pathetic. We were seated, and coffee was brought to us. We sat for another 10 minutes before we asked someone if we could just start serving ourselves at the buffet, or if there was a menu. We were told someone would be with us…and that took another 5 minutes. I had two cups of coffee before I was told I could use the buffet. The food at the buffet….lets just say, go down the street and try some other places. For the amount you are spending, you can get MUCH better food cheaper.
It’s a gamble, but if you want to save money………it is cheaper to book the room from inside Mexico than in the US. The same room that cost me $79/night, someone else who walked up and got the room for 500 pesos, or about $50/night. You can try to book for one night, then extend the rest while there, or even just try walking-in and getting a room. Either way, you will be happy in this hotel. Its not like the typical Holiday Inn you would think of in the US, but it definitely is a nice hotel in an antique building that is well worth the cost based on location alone. They hotel staff watches the front door at all hours, making sure no vagrants come in, and there is police every 200 ft or so in the enter Centro Historico. You cannot go wrong here.

  • Liked — Location Location Location
  • Disliked — Rooftop restaurant was terrible
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank djsassan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Tampa, Florida
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 May 2008

Stayed here for a week during 28Aor08 to 3May08.
Overall this hotel is very good value. The location is unbeatable as you can walk to everywhere within 10 mins.

During my stay the lobby bar was being renovated and the restaurant bar had no atmosphere. The food is okay, not excellent but just average. Service is below average. That said, there's no need to stay in the hotel for meals as there are some excellent restaurants in the vicinity. I highly recommend the famous Cafe Tacuba as well as the excellent El Vegetariano on Filomeno Mata (about 5 mins walk).

Within a short walk are the old temples (Templo Mayor) as well as several old cathedrals. The old city has wonderful architecture and great boutique restaurants.

If you crave the nightlife, Polanco has a lot to offer and is only 12-15 mins by taxi.

I did not feel any concerns walking around by myself at night (sometimes as late as 1 am!). There are people around at all hours and also there are lots of police everywhere.

Tip: If you don't like the noise then ask for an inside room.

I would definitely stay here again.

  • Liked — Location, Value, Proximity to restaurants & sightseeing
  • Disliked — Some noise due to location being on the Zocalo (cathedral square)
  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Hemster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SoCal
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 April 2008

My family of 3 needed a place in DF before heading out after a week in Mexico. We knew we wanted to stay near the Zocalo, a central location with great restaurants and sights. The hotel was quiet (be sure to ask for a quiet room -- not on the street). The staff was helpful... and the roof top restaurant has a magical view of the Zolcalo and beyond.
Had been concerned in the past about staying on the Zocalo because of the noise issue..... but this hotel proved me wrong.

  • Liked — Location
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RSFdowser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2008

I reserved a room here for 4 nights through a travel website and was given a quote for the time I planned to stay. On arrival this quote had risen by 100 USD and I was told I had to pay or they would charge my credit card 25%. Not a great start.

Room was clean and comfy but don't expect to sleep, organ grinders play from 10am all day, I think I can still hear the tune in my head. Plus drums and church bells too.

Great location though for the historic places to see but very quiet at night, I tried the places in lonely planet and they were pretty dead, caught Metro to other areas in the end and got taxi home.

Roof top restaurant is a great place for food and drinks if you can get a seat, its very popular with everyone.

Wouldn't go back I have to say but it good value( well on my original quote) Enjoy Mexico

  • Stayed February 2008, travelled solo
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pirate_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 February 2008

This hotel is about a 3*, it is basic, clean and comfortable. It is located right near the zocalo (Mexico city's main square). The National Palace is also very close by opposite the square and so is the Metropolitan Cathedral. The street on which this hotel is located is quite busy and there are many interesting shops but even so it is quiet at night and I didn't find any noise. Staff was very helpful.

The only downside is that the restaurants around the area are not to my liking. If you want to go to the clubs/nightlife this is not the area, for that you need to go to the heart of Zona Rosa.

The metro station is a short 10 min walk across the square on the other side. The metro goes EVERYWHERE and is pretty damn good, it costs only 2 pesos so before using a taxi check it out.

  • Liked — Location
  • Disliked — Restaurants in the hotel as well as around the area leaves a bit to be desired
  • Stayed January 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank k374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 February 2008

The Holiday Inn is located PERFECTLY directly at the breathtaking Zocalo in the center of historic Mexico City, steps away from the old temple and the cathedral. It looks like it used to be a grand hotel and maybe one day, an investor will conduct a major makeover of this place and reopen it as a five star hotel for well off tourists. In the meantime, anyone who is interested in the culture and sights of this fascinating city can stay at the best possible location in the D.F. for a bargain price. Having said that, the rooms are clearly substandard (compared to other Holiday Inns) and the service is extremely disorganized (even by Mexican standards). I would still recommend this place because of the triple A location and the good value (which is so great because of the location).

  • Liked — Location which is ridiculously good, views from rooftop bar
  • Disliked — Service, Rooms
  • Stayed October 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank cf778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2008

I recently stayed in this hotel for 3 nights, I choose it primarily for its location as it is very central and as a single woman traveller I wanted to avoid public transport and visit the town centre by foot as much as possible. I had initial concerns about noise, especially once I saw that my room window faced a fairly congested road however I felt better once I saw the windows were double-glazed and the rooms have thick curtains. I had sound sleep all 3 nights though no sleeping till late morning, by 8 -9 am you hear car honks and traffic. If you plan on sleeping till late I would not recommend a room which faces the street. I found that the computers in the lobby are really good for internet and e-mails however it is shame they only have 2 and at times you need to wait for your turn, they could do with adding another 2 or 3 computers for guests. The hotel staff were friendly and helpful, rooms were clean and pleasant, the only area I was not too impressed with was breakfast, they could do better and offer a better presentation & selection of fruit. I recommend this hotel if it is for a few days and your priority is location and cleanliness.

  • Liked — clean and complete
  • Disliked — IT and breakfast
  • Stayed January 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank AnaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zocalo Central

Property: Zocalo Central
Address: Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Mexico City
#15 Family Hotel in Mexico City
#32 Business Hotel in Mexico City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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