We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
JW Marriott Hotel Mexico City
Ranked #12 of 313 Hotels in Mexico City
Certificate of Excellence
Reviewed 22 September 2004

this is a great hotel and this is from a very picky person! the staff are amazing and help you with whatever you want. the rooms are not dated at all and clean, well maintained and twice a day service. you are given free mineral water each day. the gym and pool are good. location is in the safest area of the city and many resturants close by. room service is excellant and they will send food from the italian resturant which is better than the cafe - and not too expensive. can not really find any faults with this place!

1  Thank adelerose12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,185)
Traveller rating
Traveller type
Time of year
Language
  • More languages

839 - 845 of 1,185 reviews

A TripAdvisor Member
Austin, Texas
14
Reviewed 30 June 2004

The hotel and staff were wonderful! I needed a break for the weekend from Cuernavaca, Mexico (attending school to learn Spanish) and decided to book this hotel per all the comments on this website (and I needed the comforts of the US for a weekend). If you complain about this hotel, you have some serious issues. I can't say enough about the staff! I got room-service every morning and one night. The staff was very professional and the food was decent for Mexico. I arranged a tour to the Basilica with the hotel. Jose B. was absolutely great. I paid 230 pesos per hour for a personal guide/taxi to the Basilica (four hours total). I am a single female and travel alone a majority of the time. At this hotel, I felt safe and comfortable. Jose B. (I don't know his last name because I lost his card) was very professional and I would highly recommend him for the taxi service from the airport to the hotel and/or as a tour guide. The hotel can arrange the service with Jose (or someone else) for a small service charge. It can get expensive, but "safety" is worth it. The only bad thing: Grey Line Tours. Don't use Grey Line Tours - - an $87 (about 983 pesos) tour turned out to be a 1714 pesos (which is about $151 US). I have filed a complaint. The JW Marriott did not recommend Grey Line. When the hotel found out I was using Grey Line, they expressed their concern, but I didn't listen. I should have listened to them. So, don't use Grey Line Tours. Several other "tourist" experienced the same thing with GREY LINE.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Mexico City, Mexico
13
Reviewed 28 June 2004

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2004

1  Thank teresa b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Minneapolis, MN
27
Reviewed 7 May 2004

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2004

14  Thank BigSteve2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Princeton, NJ
25
Reviewed 3 February 2004

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Reforma / Zona Rosa
Four Seasons Hotel Mexico City
Polanco
Hyatt Regency Mexico City
Hyatt Regency Mexico City
#15 of 313 in Mexico City
2,201 reviews
The St. Regis Mexico City
#10 of 313 in Mexico City
1,031 reviews
Show Prices
Show Prices
Show Prices
Polanco
W Mexico City
W Mexico City
#24 of 313 in Mexico City
1,003 reviews
Polanco
InterContinental Presidente Mexico City
Polanco
Las Alcobas
Las Alcobas
#4 of 313 in Mexico City
667 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott Hotel Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel Mexico City

Address: Andres Bello 29 | Polanco, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#10 Luxury Hotel in Mexico City
Price Range: £144 - £479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Mexico City 5*
Number of rooms: 312
Official Description (provided by the hotel):
Discover luxury at JW Marriott Hotel Mexico City. We offer unparalleled accommodations and an extraordinary location at our Mexico City hotel set in the heart of the Polanco District near dynamic destinations including National Museum of Anthropology and National Auditorium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your JW Marriott Hotel Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Marriott Mexico City
Mexico City Marriott
JW Marriott Hotel Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing