We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Business first”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Santa Fe Mexico City
Ranked #33 of 307 Hotels in Mexico City
Certificate of Excellence
Long Valley, New Jersey, United States
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Business first”
Reviewed 28 March 2013

A fabulous place to stay for business in Mexico City. Very safe location with a good variety of restaurants close by. Friendly staff and exceptionally maintained property. Concierge had a lot of good tips and car services were awesome.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 30 March 2013
Dear Dan,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe - Mexico City.

We appreciate taking your valuable time to send us your feedbacks which will be shared with my team as a recognition of their contribution to make sure your experience with us was enjoyable.

Looking forward to welcoming you again at The Westin Santa Fe in the near future,

Sincerely Yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

494 reviews from our community

Traveller rating
    294
    148
    31
    11
    10
See reviews for
23
33
12
381
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cologne, Germany
1 review
Reviewed 7 March 2013

Best hotel for business travelers, clean, no decor overload, very elegant. The hotel is located in the business district Santa Fe. Well trained and competent Team, friendly and everytime available to help you.

I spent there more than 100 nights in the last year and this shows how comfortable I feel here.

Only minus is that my room needed a little more lightening, as I like it more iluminated (Landus wrote ist also before)

In general I like it very much and I will come back.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael_Cologne_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 11 March 2013
Dear Michael,

Thank you very much for posting your positive review about your long time experience with us. Having reached 100 room nights with surely entitles you to have a consolidated opinion regarding our services and product.
We will certainly llok into the possibility to improve the lightning in the rooms as we are aware most of our distinguished guests needs enhanced comfort to work properly.
I will be glad to touch base with you personally at the ocasion of your next visit in order to show my appreciation with your comments.
Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2013

Let me start by saying that the Westin Santa Fe has got a lot of things going on for them: great location, great new facilities, spacious and well designed rooms and very well trained staff that can be very friendly yet very professional. Therefore it definitely comes as my new preferred choice for accommodation in DF.
Nevertheless I have become accustomed in Mexico to stay in hotels that will always try to absorb some aspects of local culture and the ones that do it nicely provide great overall experience. In that sense, the Westin seems to have gone through a great length to make it look and feel like a great (but pure) Westin which could be located anywhere else in the world. For sure it does not change the positive overall experience but feels like a missed opportunity to showcase the amazing Mexican culture.
Lastly, as a road warrior, I have also gotten accustomed to get back to hotels after a long day and enjoy some time at SPG club lounges where they are available. It’s a great way to decompress and gain some energy for a business dinner or when you don't have the energy, grab a light bite and go back to sleep. I think the Westin Santa Fe customers would benefit greatly from that (there is not one available now).
I still give an excellent rating to the Westin Santa Fe because I don't consider these to be negative points but just opportunities for improvement. I always have great expectations for Westins around the world.

Room Tip: Ask for the East side view...if you wake up early enough, you will have amazing views when the sun c...
See more room tips
  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RGF_Chile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 11 March 2013
Dear Trip Advisor Companion,
We really appreciated your thoughtful insight about your recent experience at The Westin Santa Fe - Mexico City.
The Hotel design responds somewhat to the corporate driven market where the hotel is located; While it features world branded Westin signature items and feel & touch overall atmosphere that can be found in other Westin hotels, we try to redeem the pilar values of our brand which are based on the Wellness of our guests: at the end of their stay we want our valued customers to leave the hotel in better shape than we they arrived; Combined with a special touch of Mexican Hospitality we drive loyalty, health and safety.
Regarding the Starwood Preferred Guests amenities and more specifically the question of the lounge, we offer to our Platinum Guests the option to have a continental breakfast served as a cortesy, on the top floor of the building, from the which one can be delighted by the same very view you mentionned one can enjoy from the room overlooking the valley: which means until the volcanoes that can be neatly seen in the morning, although located some 40 miles away.
I look forward to welcome you at The Westin Santa Fe in the next future.
Be Well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puerto Rico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2013 via mobile

Best place to stay if traveling for business. Great conditions. Great service and excellent choices to eat, walking distance. Prices are reasonable. Employees try to make the best effort, to make your day.

Only minus is that my room needed a little more lightening, if is dark outside or you keep curtains a little close.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Landus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 4 February 2013
Dear Guest,
We value your comments regarding your recent stay at The Westin Santa Fe and feel great that our services, location and proximity to a wide array of restaurant options generated a positive opinion about our property.
At the ocasion of your next visit to our Hotel, please make sure you mention your requirement for extra illumination in your room at check in so we can improve this feature in the room you will be staing in.
Sincerely yours.

Jean-Marc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 January 2013

Best hotel for business travelers, clean, minimalistic decor but elegant. The hotel is located in a new business district, very convenient to shopping, excellent restaurants, specialty boutiques and more importantly a very safe area.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rsantos64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 30 January 2013
Dear Sir,
We thank you very much for posting your positive review about The Westin Santa Fe - Mexico City. We are delighted to know that all your senses were satisfied during your recent experience with us.
The Hotel is located in a very privileged area, with top notch restaurants at a walking distance, entertainment and shopping options of the best quality with no worry to think about the road traffic or safety.
We look forward to welcoming you again!
Be well
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2012

The best hotel for business stays in Mexico City. I would stay here even knowing I have to travel to downtown for meetings, the rooms are clean and well laid out, the staff very helpful and accommodating that they go beyond expectations and take the time to know your needs, food, preferences etc..

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ricardo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 17 December 2012
Dear Ricardo,
We thank you very much for posting your positive review about your recent experience at The Westin Santa Fe - Mexico City and we definitely look forward to welcoming you again at our hotel to demostrate you that your choice for selecting us no matter where you work in the Mexico City area is still justified.
Happy Holidays and Be Well!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
212 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 6 December 2012

Like just about everything else in the Santa Fe district, the Westin is fairly new. In fact, the Westin is one of the newer hotels in what is becoming a rather trendy part of Mexico City. What you get is what you'd expect: a clean, modern design and a comfortable experience. This hotel has become popular with many business travelers who visit their company's offices in this part of the city.
The breakfast buffet is good and quite varied, but nothing really special.
There are a number of good restaurants and some small shops attached to the hotel.

Stayed December 2012, travelled on business
Helpful?
1 Thank Skelt440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Marc J, General Manager at The Westin Santa Fe Mexico City, responded to this review, 8 December 2012
Dear Guest,

We thank you for taking the time to share your experience with the Trip Advisor community. As appropriately mentionned in your review The Westin Santa Fe - Mexico City offers a modern, clean yet warmful human touch, along with a wide variety of food options in short distance.
We look forward to welcoming you again soon!

Be Well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Santa Fe
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe
#9 of 307 in Mexico City
4.5 of 5 bubbles 686 reviews
Live Aqua Urban Resort Mexico
#4 of 307 in Mexico City
4.5 of 5 bubbles 517 reviews
Santa Fe
JW Marriott Hotel Mexico City Santa Fe
Show Prices
Show Prices
Show Prices
Le Meridien Mexico City
#20 of 307 in Mexico City
4.5 of 5 bubbles 438 reviews
Reforma / Zona Rosa
Marquis Reforma Hotel & Spa
Marquis Reforma Hotel & Spa
#14 of 307 in Mexico City
4.5 of 5 bubbles 1,188 reviews
Santa Fe
InterContinental Presidente Santa Fe
Show Prices
Show Prices
Show Prices

Been to The Westin Santa Fe Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Santa Fe Mexico City

Property: The Westin Santa Fe Mexico City
Address: Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Mexico City
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Westin Santa Fe Mexico City 4.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Booking.com, Hotels.com, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your The Westin Santa Fe Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing