Stayed here while visiting friends in Mexico City. The hotel is lovely and well located. The front desk staff is both efficient and extraordinarily helpful. Housekeeping keeps my rating low. As SPG Platinum members we received a bowl of fruit in our room upon arrival. The note next to the bowl was dated correctly, but addressed to a different guest. Also right next to the bowl was an abandoned suitcase lock from the previous guest and the bill for the previous guest. We laughed about the note and just attributed the bill to a mental lapse. Three of the bathroom lights were burnt out making it a cave. Not sure how anyone cleaned it that way. The front desk got the lights replaced, only to reveal a thick layer of soap scum along the shower walls. The next day, the housekeeper left behind a dirty rag on the bathroom sink, and the shower scum was still there. Other general impressions, the pool is a workout pool not a leisure pool. Excellent and well-equipped fitness center. The restaurant is nothing special, but the wait staff is good. Don't waste your money on hotel meals because you can walk across the driveway to a host of excellent dining options.
- Official Description (provided by the hotel):
- The Westin Santa Fe, Mexico City sits in the heart of the business district of Santa Fe, one of the newest neighborhoods in Mexico City. We offer a great location at our hotel in Mexico City, near the fantastic ultra-modern skyscrapers that have recently been erected and close to many beautiful traditional forms of Mexican architecture. Stay with us and enjoy proximity to the second largest shopping mall in Latin America, where you can visit Hugo Boss, Prada, Palacio de Hierro, and Saks Fifth Avenue. ... more less
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- Also Known As:
- The Westin Santa Fe Mexico City Hotel Mexico City