We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great new option for business in Santa Fe”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Santa Fe Mexico City
Ranked #41 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed 9 November 2010

This was my third stay at the Westin Santa Fe. Friendly service at check-in and concierge. I was initially assigned a room next to the elevators and the staff was efficient in giving me a different room upon request. Well equiped fitness center (but remember you're 2,400 meters above sea level). Decent breakfast buffet and room service. In general, Westin standards within the Santa Fe business district.

  • Stayed: October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FCMEX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (515)
There are newer reviews for The Westin Santa Fe Mexico City
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

299 - 305 of 515 reviews

Reviewed 8 November 2010

This is a beautiful hotel in an amazing location. The staff is friendly, speak English, and do everything that they can to make your stay as wonderful as it can possibly be. I love this hotel and will stay here again!

  • Stayed: November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drussell64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2010

I have stayed in 5 star hotels around the world, and this is the first Hotel I have ever taken time to promote. To the average traveler, I will say this is a great hotel. But if you travel the world this is the only choice for you.

The staff is focused on true customer service, I spent a week as a guest and from the first day they made me feel like a king.

I had a project due when I checked in and the Executive Center staff at this Hotel personally worked directly with me to finish my presentation. The presentation was a great success.

Besides being the best hotel I have ever stayed at in Mexico City, it is the only one that feels like a resort, and it is safe.

The new Westin is safe and treats you the customer as a King. I am only saying this because I was so impressed.

But like every one I did see two negatives. One the dinning room which had incrediable food was too bright and they needed more people in the bar. But as a world traveler I told the manager and he agreed and told me they were in the process of installing a dimmer, and were trainning personnel to better serve the customer This Hotel is new and these being my only issues I had is why I am on here recommending this hotel as the Best in Mexico City.
The beds are trully "heavenly" I have never slept so soundly.

The Hotel is really the best in Mexico City and Santa Fe is the only area in Mexico City any American should stay and feel safe.

Phil Lair
Leverage Apparel Solutions
Greensboro, North Carolina USA

  • Stayed: September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank lairglobalinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile
Google Translation

Stayed: September 2017, travelled on business
Thank Jorge C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this reviewResponded 2 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, travelled as a couple
Thank Jorge_Landetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this reviewResponded 4 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: May 2017, travelled on business
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: August 2017, travelled on business
Thank CarlosZ69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karina G, Manager at The Westin Santa Fe Mexico City, responded to this reviewResponded 2 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Santa Fe
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe
#12 of 312 in Mexico City
748 reviews
Santa Fe
JW Marriott Hotel Mexico City Santa Fe
Live Aqua Urban Resort Mexico
#5 of 312 in Mexico City
578 reviews
Show Prices
Show Prices
Show Prices
Santa Fe
InterContinental Presidente Santa Fe
Santa Fe
Sheraton Santa Fe, Mexico City
Sheraton Santa Fe, Mexico City
#81 of 312 in Mexico City
235 reviews
The St. Regis Mexico City
#7 of 312 in Mexico City
973 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Santa Fe Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Santa Fe Mexico City

Address: Avenida Javier Barros Sierra 555 | Lomas de Santa Fe, Mexico City 01210, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Mexico City
#15 Spa Hotel in Mexico City
#27 Luxury Hotel in Mexico City
Price Range: £100 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Santa Fe Mexico City 4.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood, Booking.com, TripOnline SA, Expedia, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your The Westin Santa Fe Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing