My April 24th to April 28th stay had many bumps in the road. A compilation of large learning curves for service personnel, and additional direction needed for management.
It all worked itself out with some effort, but management assured me all my concerns regarding service would be addressed and rectified. If management is willing to learn and adjust to the needs of the guests, then I will always return because of their effort
My compliments to Juan Jose Estévez, the General Manager, who resolved a 6 week problem in 2 minutes.
- Official Description (provided by the hotel):
- In one of the most important business area of Mexico City, is located Novit Hotel, at just two blocks from the WTC (World Trade Center) and minutes of famous restaurants, malls, theaters, museums and exposition centers. Novit Hotel its a great option to both business and leisure travelers visiting Mexico City. ... more less
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- Also Known As:
- Hotel Novit Mexico City