We have stayed at the Arizona Hotel for years and always found it to be satisfactory but on our last visit we were extremely disappointed as our room was shabby with a torn bed cover, cigarette burns on the sheets, pillows so old they had turned brown, towels as thin as tissue paper and the bathroom was horrible. The shower leaked all over the floor, the faucets were severely corroded and falling off the wall and when we asked for extra towels to mop up the mess so we could use the bathroom after a shower (even offering to pay extra) we were denied! I am giving it an average rating factoring in our past satisfaction but if things don't improve I think we will find a new hotel next time. We also had to cope with a very noisy guest on our floor who played blasting music until way past midnight, slamming doors and yelling until we finally made a call to the manager and he put an end to the loud music, although loud talking and door slamming continued until 3 am. The parking garage is a nice asset and the location is good. I hope they get their act together.
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- Also Known As:
- Hotel Arizona Centro Historico Mexico City