The one thing that I can say positive about the Camino Real Hotel at Mexico City Airport is that it is convenient. It connected to the domestic terminal by a "sky bridge" that leads directly into the hotel lobby. There is a bellman in the airport to help with luggage. It is also right on Circuito Interior (Rio Consulado) which makes getting to just about anywhere in or around Mexico City pretty easy. And, this is about all of the good that I can say about this hotel.
Camino Real took over this hotel early in 2004 from Marriott. I had stayed once here when it was a Marriott and wrote a comment into Marriott that it was the worst Marriott that I had ever stayed at. My guess is that they received other many similar comments and that's why it is no longer a Marriott.
Quite honestly, the service at this hotel is pretty good. I ate in one of the restaurants, ordered room service, and used the front desk several times. All of the staff was helpful and friendly. Everyone spoke English well enough.
What is bad about this hotel is that it appears...shabby and not very well kept up. Sitting in my room (312) writing this, I think I have had better "looking" rooms at most motels that I have stayed at. It just looks dull and drab and I think that makes it easy for me to give this property a poor review. The carpet looks like it is in dire need of steam cleaning. The view from my room is onto the cooling system for the hotel.
Besides the decor of the room, it lacks the one thing that is now essential in any hotel room, a high speed internet connection. Not only is there not one in the room, there is not one in the hotel, if you need to connect your laptop. There are a few computers in the business center that have broadband access, but that's it. In late 2004, this is just not reasonable for a business traveler.
What else good can I say about this hotel? The beds were pretty comfortable. My room was cleaned and serviced well, which only shows up in the bathroom.
I wish I had brought a level with me because I swear that this hotel is tilting. I could be wrong, but it is especially noticeable in the halls to me. The walls, floor, and ceiling just seem to be "out of kilter."
The lobby area is not something that I typically care about, but the lobby at this hotel is dark, and the carpet is badily worn. The "sky bridge" connecting the hotel to the airport is both better decorated and in better condition.
There are four (or five) restaurants at the hotel, but two of them don't seem to be operated by the hotel. I had dinner La Huerta Cafe one evening and while the food was good, the ambiance offset the good food. It is just a dull, unimaginative restaurant. The two not run by the hotel seem to be much "nicer." I would have had diner at one of them, but I did not see them until I had already had dinner.
I have stayed at other Camino Real hotels and they are have been beautiful properties. I hope they will either completely renovate this one or take their name off of it. If this was the first Camino Real hotel that I had stayed in, it would be my last. I have posted photos of my room on webshots.
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- Also Known As:
- Camino Real Aeropuerto Hotel Mexico City
- Camino Real Aeropuerto Mexico City