I was on a business trip to Mexico City and stayed here two nights. I was very pleased with the hotel. The common areas in the hotel are very nice- restaurants, bar area, lobby,etc. The rooms are quite big- the decor is updated, the room was clean and quiet. that met my criteria for a good hotel.
In addition when we checked out, we learned there was a bus to take us to Terminal 2. A nice service because we were planning to walk to Terminal 1 and take the train. I think this is a good example of Marriott service. Nice touch!
I appreciated the customer service in this hotel. when I checked in , I could not find the elevator
( It's a big hotel) and an employee noticed a jet lagged guest and brought me to the elevator.
Another example was a waiter who exemplfied customer service at its' finest. I traveled with a group of colleagues and we had a cup of coffee late one afternoon. Our server took great care with us -despite the fact we were only ordering coffee. We decided to have a drink and then dinner and luckily for us had the same waiter. I wish I knew his name because he provided outstanding service.
I highly recommend this hotel
- Official Description (provided by the hotel):
- Traveling to Mexico City has never been easier than when staying in the Courtyard Mexico City Airport. Our hotel is conveniently connected to Benito Juarez International Airport via a sky bridge and is also located near some of the area's best dining, shopping and attractions. Our guests love our Centro Restaurant, complimentary airport shuttle, free high speed Internet access, spacious guest rooms and state-of-the-art fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Mexico City Airport