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“Comfortable, safe, friendly lodging”
Review of Hotel Palace

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Hotel Palace
Ranked #181 of 312 Hotels in Mexico City
Reviewed 20 March 2007

This has been the 8th year that I've stayed at the Palace. It is a smaller hotel in the Zona Rosa, between the statue of Christopher Columbus on the main avenue and the monument to the Revolution. The Hotel has had several makeovers, and this time they were in the middle of renovations to the main lobby and the restaurant. The personel are very helpful, for most their English is better than my Spanish, the food is very good, and the rooms are clean, well furnished, and comfortable. There is a litttle street noise, and occasionally some loud guest on Football nights, soccer for us.
There is a Sanborns 1 block over, Starbucks 1 block down, and everything is convenient. You can pay a lot more, but not get better service.

  • Stayed: March 2007
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    • Cleanliness
5  Thank musedoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 19 of 71 reviews

Reviewed 16 October 2006

I have stayed at the Palace several times and have always had a pleasant experience. I have usually travelled with my small daughter and each time, the staff has taken wonderful care of us with our special requests, directions, etc. Whenever I fly in and out of Mexico City, I will always stay here because of the wonderful location, high levels of safety and cleanliness, and the helpful and kind staff.

  • Stayed: July 2004, travelled with family
    • Value
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    • Business service (e.g., internet access)
2  Thank CeciHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Indianapolis, IN
16
Reviewed 30 December 2005

I have stayed at this hotel 9 or 10 times, the most recent being from Nov. 18-28, 2005, and it's a great value for the price. It's close to a metro station, plus the historical center of Mexico City is easy to get to on foot, by taxi, metro or pesero bus.
The staff at this hotel, whether it be the restaurant wait staff, the bellboys, the housekeepers or the front desk clerks is always corteous and attentive. Once when staying here I became ill from eating some fruit from a street vendor, and they took care of getting me medicine and making sure I was alright.
Although I typically eat elsewhere because I'm usually out seeing the city, the few times I have eaten in the restaurant the food has been delicious. They serve very wonderful coffee, too! Room service was also prompt.
Perhaps the only drawback (it's a drawback if you're not used to the ruckus that early in the morning, you might consider it part of the atmosphere) is that the military school does its exercises on the plaza around the Monument to the Revolution early on weekend mornings, complete with drums and bugles.
Rooms facing the street have a nice balcony, the Monument to the Revolution is visible from the streetside balconies.
There are lots of little food kiosks in the area, and a bank with a reliable ATM just a few doors down.
There is also a travel agent service in the lobby, which has helped me at times when I've needed to confirm or even change my flights.
I would highly recommend this hotel to anybody looking for clean, nice accomodations without the typical backpacker crowd. It's a hidden gem in Mexico City.

Stayed: November 2005
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Jackson, MS
13
Reviewed 9 November 2005

I stayed at the Palace with a mission group form our church in MS. We had been in the mountains with no amminities so a soft bed and a warm shower were quite a treat. The Hotel was clean and the staff were courteous and attentive. However there were no air conditioners and only showers, no tubs, in the rooms. It was only a short walk to the Market, and cabs were easily accessable.

  • Stayed: November 2004
    • Value
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
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Stayed: September 2017
Thank Cristian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017
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  • Stayed: April 2017, travelled with family
    • Value
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    • Service
Thank Armando R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2017 via mobile
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Stayed: April 2017, travelled on business
Thank Alejandro O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palace

Address: Calle Ignacio Ramirez No. 7 | Tabacalera, Mexico City 06030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #181 of 312 Hotels in Mexico City
Hotel Class:3 star — Hotel Palace 3*
Number of rooms: 265
Also Known As:
Palace Hotel Mexico City
Hotel Palace Mexico City

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