I've stayed at this hotel on business four different times an average of 4 nights each stay from March to Jun 2012.
The offices where I am working are close by, so I choose this hotel because of the convenience of being able to walk to the offices instead of taking a cab or bus.
I'm giving it three stars because it doesn't offer a whole lot other than a place to stay, but for being in the Polanco district, the pricing is pretty good.
The first time I stayed, I chose the Jr. Suite instead of the Single. For only $20/night more, to me it's worth it. It comes with an extra entry room, which isn't a big deal, except that it gives a little more space for your things, and allows you to spread things out if you need to do some work.
Okay, the good:
Location - It is only a few blocks from a very nice shopping and restaurant district, Hard Rock Cafe, and a couple of parks, and if you are going to a concert: the Auditorio Nacional. Within 5 blocks, there is virtually every kind of restaurant you can think of. The only problem is that the closest of these is probably 3-4 blocks, but it's not big deal. There is an Italian restaurant called La Bottiglia attached to the hotel, but I got tired of it pretty quickly.
The Rooms - They have LCD TVs (pretty much a standard now) but you need to pay a $20 deposit for the remote, wi-fi signal was pretty strong. You can see the wireless repeater antennae sticking out of some of the vents near the elevator and the far ends of the hallway....some of the middle rooms have a weaker signal, so try to stay on the ends of the hallways for the best signal.
The bed was firm, but comfortable. An iron is available if you call the front desk. The closet has an in-room safe, a small table for your luggage and hangers.
They are doing a remodeling project and it appears they've started remodeling from the top floor (6th) and are working their way down (currently they're working on the 4th floor). They're pretty much replacing bath fixtures and re-tiling around the sinks.
The service: It's average. Most are friendly, and when I needed something they were happy to help. There's a separate desk dedicated to calling for taxi service when needed, and one time they called a driver for me, explained to him that I wanted to visit the Torre LatinoAmérica on the way to the airport which required the driver to circle around the block for about 30 minutes while I ascended. I was a little nervous since I had some of my luggage in his trunk, but everything worked out great, and I paid him an extra 100 pesos for the inconvenience.
There are a few negatives of this hotel that I experienced, but nothing to keep me from coming back:
I had a stopped up drain in the shower so that I could only take a 2 minute shower before it would've started to flood. On the way out that morning, I explained the problem to the desk, and that evening when i returned it was already fixed.
Of the four times I stayed, only once I was given a room with an extremely small bathroom so that there is only 8" in front of the toilet because the wall is there. This makes for a very uncomfortable experience for a guy that is 6'2". I realized that this probably only happens on the rooms that are next to the elevators (109, 209, 309, 409, 509 & 609) because the bathroom is up against the elevator shaft and crammed in at an angle. I will avoid these room numbers in the future. In the other rooms I've stayed, I didn't experience this problem.
Some rooms have windows that face the street. At night is when the city likes to do construction projects, so you hear heavy equipment in the near-distance all night long.
Other rooms face an internal triangular shaped space full of air conditioning equipment and the windows of other rooms. You don't hear the construction as much, but if there are any parties, the sounds will bounce off the walls and will keep light sleepers awake.
There is no exercise room or equipment, and not much else in the hotel other than the lobby and the guest rooms.
That's pretty much it. I recommend it if you need to stay in Polanco and you don't want to spend $350/night like all the other hotels in the area.
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- Also Known As:
- Polanco Hotel Mexico City
- Hotel Polanco Mexico City