I have stayed in this hotel many times over the years and while it was never a great place it has been good enough due mainly to its location and the price. This time it was next to impossible. Firstly, I called a month or so in advance and requested a specific room or one exactly like it. I was told it would be "no problem". When I arrived I was told it was a problem as those rooms were not available. This hotel has always been loud at night but it is much worse than in the past. I realize a hotel for $20.00 US nightly is not going to attract the highest class individuals as a rule but there are some truely low class people using this place. People returned all hours of the night and were clearly drunk, making a lot of noice, group singing (3am) and slamming doors, laughing very loud. They thought nothing of it. There was one drunk going from room to room asking for sex. I heard a lady in another room come out into the hall area and demand that everyone just "shut up as she has been trying to sleep for hours". I spoke to the front desk clerk and the owner and neither did anything about it. The least the can do is to ask people to hold down the noice when they return after about 11pm but this never crosses their minds. Secondly, about 5am each morning a hotel employee or an employee of the restaurant (overpriced food, not very good ) begins to slam metal doors while emptying trash. This happened each morning.
This USED to be a great place based on price and location but no longer is. I would higher NOT recommend it anymore.
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- Also Known As:
- Principal Hotel Mexico City
- Hotel Principal Mexico City