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“Funky but great service”
Review of Hotel Habita

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Hotel Habita
Ranked #168 of 312 Hotels in Mexico City
Reviewed 26 July 2007

The Habita is in many ways a typical designer hotel - the facade has a largely opaque glass exterior with steel trims. The small yet adequate lobby has exposed (but painted) concrete ceilings with the Aura restaurant (serves all 3 meals and is open almost all the time) abutting the passageway leading to the front desk.

The room itself (I stayed in room 19) is compact with an open area to relieve any build up of claustrophobia. The bed is comfortable but just about adequate for a couple. WiFi service is great in the room but the lack of dressers leaves no room to unpack clothes besides some hanging space.

Despite all the high-end designing, functionality is far from perfect as the closet door could not be opened until the bathroom door was open. The hotel also provides only one bathrobe per room despite double occupancy - so ask for one if you are traveling as a couple.

The roof top bar has spectacular views and a (too?) lively crowd particularly on Saturday evenings. The swimming pool looks great but is less welcoming to actual swimmers as there is just about one lane for swimming. The gym has one each of a treadmill, a cycle and a elliptical trainer - barely adequate even for a small hotel. There is also a business center with two computers next to the gym which is open 24/7.

Food and service in the Aura restaurant is simply outstanding and a table by the window overlooking ave Presidente Masaryk - the street on which the hotel is located - is well worth the very reasonable prices on the menu.

The hotel's location in the very fashionable Polanco district of Mexico City is second to none. Overall a great hotel, particularly for travelers looking to avoid the large crowds in major hotels.

  • Stayed: July 2007, travelled on business
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2  Thank Traveleasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 - 155 of 266 reviews

Reviewed 20 February 2007

It's a unique place, everything in the hotel makes sense and it's special. Everything is designed by the best designers and architects. The personnel is rellay friendly.
The rooms are very comfortable, specially the beds, they are amazing!!!
Consider to have a full morning to relax on the pool and the jaccuzzi.
I had a really nice stay!

  • Stayed: January 2007
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Thank OARNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2007

If you like trendy hotels, or hotels designed by famous architects, the Habita hotel may be for you.

The location, on the most important street in the fancy Polanco district, is excelent. The rooms are too minimalistic for my taste. I would add closet space for guest's cloths for example.

Staff was pleasent and helpful. Food was good. The roof lounge was very nice and hip. The gym has 3 cardio machines, about average for a hotel this size.

The a/c was broken during my stay and never got fixed.. I stayed durign 3 days during an unseasonable warm winter ( 80F during the day) and the room got to warm. Fortunetly you can open you balcony door without loosing to much privacy.

Stayed: February 2007
Thank Arie-Mordejai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2007

We stayed at Habita on the recommendation of a friend in Mexico City. The lobby is underwhelming, but the glass facade, room and rooftop lounge area are "cool" and trendy.

This is not a hotel that will overwhelm you with service but the staff was friendly, helpful and professional.

The breakfast served in the hotel dining area was delicious and we understand that the rooftop pool/bar is used as a photo shoot location on a regular basis.

If we were tourists and not visiting a friend we may have flet more comfortable in one of the larger, more traditional hotels.

One annoyance: On Saturday morning at 7am construction was taking place on our floor of the hotel!

  • Stayed: November 2006, travelled as a couple
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1  Thank ChiTown2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
washington, dc
13
Reviewed 14 July 2006

This hotel has been touted as something special. I did encounter something special during my stay---street noise and sewer gases! I was given a small room on second floor which at first appeared to be within a normal comfort zone though it was a bit worn. However, the next morning I was awoken before six am to the sounds of street noise below.

Staff agreed to move to third floor. Might have been happy there until the second day when my bathroom filed with sewer odors eminating from the floor drain. I quickly learned the word for smelly in spanish (hold your nose and the maid gave me a huge can of air freshener. That worked until she retrieved the can next day.)

Management ignored my complaints on Tuesday of the week. So every night I covered the drain with a towel and waste basket. Every day the maid removed the cover and neatened the room.

The neighborhood was safe but the staff of Habita are in dire need of some customer service training. I received blank stares or some mild mummers of concern when I reported the problem with my room.

And then there was my colleague who had the water cut off in the morning while she was out on a run through Polanco. At least she didn't have to deal with sewer gas!

  • Stayed: June 2006, travelled on business
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3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2006

We spent 4 nights in the Habita. I love the hotel design, the books in each room, the rooftop pool with gym, jacuzzi and sauna. The minimalist aesthetic is what I like and the beds are really comfortable. But remember this hotel has a lot of drawbacks: The plumbing has all sorts of problems from drain smell, to a pump that jumps and whirs all night if you are unlucky to have it next to your suite. Plugs don´t work, dryers are missing and they promise to bring one and forget...whilst we were there they were changing the carpets, one day it meant banging and drilling all day and next day they moved us to another room without even telling us while we were away. The rooftop bar means noise, and as New Year´s Eve was the next day we really felt we were in the way as they were moving furniture and totally concentrating on that bash. The breakfast was heavenly and some of the staff friendly.Street noise is very noticeable. Many fixtures are failing. This hotel is not worthy of "one of the Leading Small Hotels of the World" status. It needs to decide which customers it wants to cater to and concentrate on looking after them.

  • Stayed: December 2005
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9  Thank Rjohngold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2006

The reviews of this hotel seem to be extreme on the positive and negative side. I can see why. This hotel is not for everyone. I recommend it for young(ish) clientele who appreciates minimalist chic. The rooms are so minimalist that they border on barebones. I did enjoy my stay. Positives: great area of town with proximity to shopping and restaurants, great bathrooms with Hermes bath stuff, comfortable beds with premium sheets, access to AREA (the club upstairs). I didn't find it noisy. Downsides: gym and pool are nothing to write home about even though they have rooftop views. Young staff seems to be always a little distracted. The hotel cars are expensive yet old and uncomfortable. The verdict: a great hotel for a shopping/party city break or for passing thru town. Best for yuppies and the design crowd.

  • Stayed: November 2005
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4  Thank DCUnited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Habita

Address: Avenida Presidente Masaryk 201 | Polanco, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Mexico City
#49 Luxury Hotel in Mexico City
Price Range: £144 - £313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Habita 4*
Number of rooms: 36
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Also Known As:
Habita Mexico City
Habita Hotel Mexico City
Hotel Habita Mexico City

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