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“Time and again, this top notch hotel sits on top and continues to impress as always.”

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InterContinental Presidente Santa Fe
Ranked #50 of 312 Hotels in Mexico City
Certificate of Excellence
Reviewed 26 April 2014

As a frequent business traveler this hotel continues to impress even the most demanding guests. First off, genuine smiles everywhere and a relentless drive to deliver the best service one can find in a luxury hotel. Great for business and pleasure, the staff are always ahead of you, thinking proactively to make clients happy and feel at home. I absolutely love this establishment that offers 5 start services from it's wonderfully experienced and professional staff. Special thanks to Sandra/ front desk, Monica/ concierge as well as Raquel, Eduardo and Gabriel at the club lounge. Of course such talent can only come out because of sound top management . Do, again thanks to Bernard Verones and all your staff. Sami Haddad

Room Tip: Balconies are always nice especially with a great city view.
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sami H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 28 April 2014

Dear Mr Haddad,

Thank you very much for sharing your impressions with the Trip Advisor family, please be assured they will be transmitted to all our team. It’s because of reviews like yours that our staff is highly motivated to serve our customers
We are looking forward to have you back!
Best regards
Bernard Verones/ General Manager

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87 - 93 of 359 reviews

Reviewed 18 April 2014

I have stayed at this hotel numerous times. It's my favorite of all the Santa Fe hotels. The rooms, the service, the view - all impeccable.
All the rooms have an amazing view of the city since it starts on 30th floor. Take advantage of the 30th floor breakfast nook, or the restaurants. Everything is top notch.

Stayed: February 2014, travelled on business
Thank Cozmo71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 21 April 2014

Lovely Guest,

Thank you very mucho for sharing such comments with the Tripadvisor family.

Our passion is to serve you any time.

Best regards

Bernard Verones
Gerente General / General Manager

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Reviewed 26 March 2014

If you are looking for a nice place to stay in Santa Fe for a reasonable price, this is the place. The view form each room to Santa Fe is really nice and the atmosphere in the hotel is quiet and comfortable. Is good for someone who will spend most of the time in the hotel or if you need to have a quiet and relaxing Stay.

Stayed: January 2014, travelled on business
1  Thank Bargianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 31 March 2014

Dear Bargianni,

I would like to thank you for your time in posting such nice comment in this website
It will be a pleasure to receive you again, our passion is to serve you
Best regards,

Bernard Verones
Gerente General / General Manager

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Reviewed 20 February 2014

From the moment I arrived I was well looked after. The room was of an excellent standard, beds very comfortable and the breakfasts great. Above all though the Concierge went out of his way to arrange a weekend of sight seeing with a driver-guide to make sure I got the most out of my weekend in Mexico City.

Stayed: February 2014, travelled with family
1  Thank SDW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 24 February 2014

Dear SDW8

First of all I would like to thank you for taking your time sharing your experience with the Tripadvisor family.
Sincerely,

Bernard Verones
Gerente General / General Manager

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Reviewed 14 February 2014

Close to the fanciest part of Mexico City (Polanco) this is a good and confortable hotel. Lots of restaurants inside the hotel, what is interesting. Good breakfeast. Good for business trips but a little bit far from La Condesa, another good part of the city.

Stayed: March 2013, travelled on business
1  Thank RogerCruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 17 February 2014
Google Translation

Muchas gracias ppor sus comentarios

sinceramente

Bernard Verones
General Manager

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Reviewed 10 January 2014

This hotels sits perched on one of the cities highest bluffs overlooking the valley and managed with the subtlety of a boutique in spite of being part of a worldwide legacy brand. All staff greeted me by my name with a bashful smile. If you are looking for the traditional Mexico City stay elsewhere, is property is a slice of the new Mexico City, the one that will take this legendary city well into the future. Bravo!

Stayed: January 2014, travelled on business
Thank Getalbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 13 January 2014

Dear guest

First of all ,thank you for giving us your comments about your stay, it is with great pleasure that we read them. Knowing that you have enjoyed your stay in our Hotel is the best reward our daily effort can have. We are glad that you could have the opportunity to enjoy our Hotel, the magnificent view and the warmth of our staff.

We would be glad to welcome you one more time in this your Hotel Presidente InerContinental Santa Fe

Best regards
Bernard Verones

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Reviewed 1 January 2014

I stayed with my wife looking for a fancy city getaway, and the hotel, exceed my expectations. Since the call center reservations team, until the check-out service, all the employees were great. They have a pretty decent wine selection. The nespresso courtesy coffee is a plus.

Stayed: December 2013, travelled as a couple
Thank JuanC P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BVerones, Director General at InterContinental Presidente Santa Fe, responded to this reviewResponded 2 January 2014

Dear Juan CP,

Thank you very much for your important comments.
all the best for 2014 and hope to welcome you soon again, our passion is to serve you!
best regards
Bernard Verones

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Additional Information about InterContinental Presidente Santa Fe

Address: Av Juan Salvador Agraz 97, Santa Fe, Mexico City 05300, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Business Hotel in Mexico City
#20 Family Hotel in Mexico City
#30 Luxury Hotel in Mexico City
Price Range: £80 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Santa Fe 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
InterContinental Presidente Santa Fe Mexico City

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