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Hotel Downtown Mexico
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Reviews (245)
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All reviewsrooftop barazul historicocomfortable sleepingxvi centuryunusual hotelopen courtyardgreat designrestaurants downstairshistoric buildinghotel groupan enjoyable stayfun place to staybeautiful spaceloved this hotelhour room serviceour honeymoonbigger room
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152 - 157 of 245 reviews
Reviewed 23 July 2012

One of three hotels we used while travelling in Mexico, and the Hotel Down Town is by far one of my favorite hotels ever.

There are three restaurants, and several small shops in their property. Their shops range from all different sort of snacks (from artesanal chocolate to breads and mexican delicacies), to art from local artists.
There's a pool, a deck and a covered bar on the rooftop, where we spent a few late afternoons.

The room was spacious with modern conveniences, such as electrical plugs around the bed and an ipod dock connected to the TV. Its decoration is identical to the designs you see in the ancient ruins, but it's done very discreetly and you might not notice if you havent been to their museums (some of which are within a short walking distance).
Wifi worked very well in the room, though not in other sections of the hotel. (in the room it worked well enough for me to use Skype with no issues)
The showers had excellent pressure and hot water. That might not seem like a big deal, but after walking around all day, it made a difference.

The General Manager, Adalberto I believe, made sure we had everything we needed, and his staff were friendly and helpful. Their team made it feel more like a resort than a hotel.

Location wise it's less than a mile away from Zocalo, so it's very close to a lot of history, though we did travel all over by taking the metro in the Zocalo square.

Hotel Down Town used to be a palace and it feels like it.
It was our first time to Mexico City, and we're already talking about going back, partially to stay at Down Town again.

  • Stayed: July 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Keith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adalberto R, Gerente at Hotel Downtown Mexico, responded to this reviewResponded 31 July 2012

Keith, it was a pleasure having you around. Tough rain those days you were here but I'm glad you got to enjoy our hotel the same way we enjoyed having you around. See you on your next visit to Mexico City

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Reviewed 15 January 2018 via mobile
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Stayed: December 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IVAN C, GENERAL MANAGER at Hotel Downtown Mexico, responded to this reviewResponded 19 January 2018
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Reviewed 27 August 2017
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IVAN C, Director General at Hotel Downtown Mexico, responded to this reviewResponded 1 September 2017
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Reviewed 23 July 2017 via mobile
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Stayed: August 2016, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IVAN C, Director General at Hotel Downtown Mexico, responded to this reviewResponded 31 July 2017
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Reviewed 24 June 2017 via mobile
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Stayed: June 2017, travelled with friends
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IVAN C, Director General at Hotel Downtown Mexico, responded to this reviewResponded 4 July 2017
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