Yes it looks nice but if you want to sleep, go somewhere else! Clearly the priority of those guys is not the hotel, it's the bar and the restaurant.
NOISE:The rooms are overlooking a patio-restaurant which is opened until 11pm every day, except Sundays. We were staying on a Sunday so instead there were some (recurring, not one-off) works in the courtyard until 11.30pm. The rooms are also underneath the bar of the hotel (Opened-air bar-terrace). The music stayed on until midnight. It looks like we were lucky it was Sunday as it normally stops at 2am. At 7am, the noise that woke us up was the one of pulling tables etc from the same restaurant.
FACILITIES: we couldn't use the pool on our second day as the whole area was full of workers preparing a corporate party for the evening. All the deck chairs had been removed anyway... we really felt welcome. Also there is no A/C in the room but only a very very noisy fan. And the water is not complimentary - first hotel ever in Mexcico. No window either, just the door,hence very little light in the room.
RATES: they claim that a "continental" breakfast is included but it's only fruits, coffee & juice,no bread, eggs or pastries... except if you pay for them. The reception also tried to have us pay for additional extras (namely a “sexy kit” :-) and some additional tips for the mini-bar (!)) that we didn’t use and therefore refused to pay for. Looking at what was debited from my bank account, it looks like they charged us for it anyway, or they didn't apply the 10% dicscount rate we were supposed to get. Not sure I'll ever see my money again...
Probably our worst night in a hotel ever... and we do travel a lot...
Small Luxury Hotels should kick them out asap
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