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“One of great Ws”
Review of W Mexico City

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W Mexico City
Ranked #28 of 310 Hotels in Mexico City
Certificate of Excellence
Houston, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“One of great Ws”
Reviewed 5 August 2014

Stayed here with my wife to spend holidays. Nice location at one of upscale Mexico City areas and great restaurants nearby were absolutely great. Gym was well maintained as usual Ws and staff are so friendly and trying to be helpful. For celebration of our wedding anniversary, they prepared wine and cakes while we are out. So great service and relaxed atmosphere we experiences throughout our stay. Definitely recommend this place unless you are looking for a place with uniquely Mexican place.

  • Stayed September 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Tradergom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 6 August 2014
Hello 138seanb,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to be part again of your next anniversary celebrations!

See you soon,

Diana Escamilla
Whatever/Whenever
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917 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Seattle, Washington
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 August 2014

I had a recent business trip to Mexico City recently and was very impressed by my stay at the W. The staff was excellent as I utilized regular services and both the room service, gym, and spa.

While Mexico City can be a very busy place, the hotel gave a boutique feel and was comfortable and trendy.

I was very impressed by the hotel staff on our late check-in as they kept from closing the bar early to accommodate our small group.

I would definitely recommend and will stay here for all my future business stays.

  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank AJAChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 6 August 2014
Hello AJAChicago,

Thanks for taking the time to share your comments about your recent stay with us; it is always nice to hear you enjoyed your stay with us and to know our staff is making the difference!!

It will be always a pleasure to welcome you in every visit.

Warm regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blainville, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 July 2014 via mobile

Food is delicious... I wish I stayed longer, but the 2 days I spent at the W Mexico City where great. Israel the embassador was awesome and very friendly. Very well located,just a few minutes away from several main attractions.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JuanitoGarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 29 July 2014
Hello JuanitoGarcia,

It is nice to hear you enjoyed your stay with us, we are going to share your good review with our staff as an incentive to keep giving the best service ever!

Warm regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
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Oak Park, Illinois
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 July 2014

I typically avoid W hotels but stayed at this one because I got a good rate. I was very surprised to find that the room had an enormous shower room with a floor-to-ceiling window and a hammock in it! I was on a high floor (23, maybe?) and the views were spectacular.

Room Tip: ask for the room with a hammock in the shower
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ChrisPinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 23 July 2014
Hello ChrisPinc,

Thank you for a great review, we are really glad to know you enjoyed your room and the recent stay with us. I hope you keep giving us the opportunity to have you here more than once!

Regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
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Barcelona, Spain
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 July 2014

This is a modern htel building with a nice style. Great food at the hotel restaurant (the best local food: tacos, enchiladas...), nice rooms with a large bathroom. Comfortabble beds and very delicious breakfast.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank dalmawska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 21 July 2014
Hello dalmawska,

We at W strive to make each guest experience memorable and pleasant, and it is always nice to hear you enjoyed your stay with us. We are really pleased to hear such a great comments from you.

Warm regards,
Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014 credit card Amex Cardmember Review

It looks like a fairly new hotel in the heart of Polanco. Filled with fun and style, it has a very good staff throughout all of his floors including restaurants. The corridor will give you a new feel with RED and BLACK and when you enter the room, it's amazing how a new room can shape up.

Stayed June 2014, travelled on business
Helpful?
1 Thank SDCricketTen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Gerente at W Mexico City, responded to this review, 3 July 2014
Dear SDCricketTen,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Diana Escamilla Whatever Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 June 2014 via mobile

Hotel staff were nice and breakfast was good--latte was delicious. However, room is the silliest layout I have ever experienced. Bedroom/bathroom are combined. I set the smoke alarm off with steam from the shower. As other reviews have stated, hotel is in need of upgrade. Put some lights in the hallway!!

Stayed June 2014, travelled on business
Helpful?
1 Thank Assf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
W_Mexico_City, Manager at W Mexico City, responded to this review, 27 June 2014
Hello Assf,

Thank you for your kind comments about our staff and the latte, we are glad you enjoyed it!
I would like to let you know that we are going to renew all the rooms (décor and distribution) and the hallways; I hope you can come and try it again.

Warm regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Mexico City

Property: W Mexico City
Address: Campos Eliseos 252, Mexico City 11560, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#33 Romantic Hotel in Mexico City
#39 Family Hotel in Mexico City
#48 Business Hotel in Mexico City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

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