If you are like me, as a kid you mined the chocolate out of the vanilla-chocolate swirl ice cream, because let's face it, vanilla is a non-flavour.
Such is the case with the Crowne Plaza. There are rich veins of chocolate such as helpful concierge staff, good location (especially if you need the WTC), a very quick ride to MEX, welcoming lobby, and a decent rate. Then, there are some non-flavour things like the room carpeting, abysmal wireless speeds, reception desk that rings and rings, small gym, and a breakfast buffet that focuses too much on scope and too little on quality.
Dorothy was hired since my last visit and I think I like her! She is an automated system on the in room PC that does what many newly-constructed hotels have automated - drapes, wake up calls, AC, etc. She helps save power, too, which I like. However, the retrofit must have been tremendously expensive and perhaps the money could have gone into other upgrades. Like the carpet.
One last thing; the checkout clerk asked me to fill in a satisfaction survey *in front of him*. Anyone with a Gr 11 or better behavioural psychology course knows that this awkward situation will yield skewed results. The back office is probably rejoicing in outstanding reviews time and again. They should discontinue this practice and rely of more detached feedback, such as my wonderful reviews.
- Official Description (provided by the hotel):
- Open to all public, you do not need to be a guest to enjoy Crowne Plaza Hotel de Mexico® delight in its restaurants, relax in the SPA, achieve success in our Business Center with private rooms and if you need even more ... make the event that you always wanted in our beautiful rooms where month after month the best corporate, social events, congresses and fairs are held in the southern area of the CDMX. All our rooms include servibar and coffee maker, water, juice, tea, beer and complimentary wine in the suites. 3 telephone lines, 42 "screen and DVD, sofa or table for two, hydromassage bath and shower, jacuzzi in suites, electronic safe, PC workstation and WiFi at all times, ironing set, set of amenities and emergency cord. Services: Jr. Suites, Master Suites, Presidential Suite, Meeting Rooms, Banquets, Private Parking, Fitness Center and Business Center 24 hrs, 3 VIP Floors (Viewponit), SPA, 2 Restaurants & 2 Bars, Room Service, Concierge, Laundry, Wi-Fi, and more services. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Mexico City
- Crowne Plaza Hotel De Mexico Mexico City