I was pretty happy in general. Location is great, the hotel is nice and clean, the staff is friendly.
Unfortunately not everything was good, when I was looking on the internet, I saw a picture that said it was the "Ambassador suite", it appears to have a living room and the bed room separately. When I was about to reserve online (thru the IHG site), I saw there was a "Honeymoon suite" and the "Ambassador suite", the difference in price was not much so I called over the phone to the front desk to ask about the difference, they told me the Honeymoon was like "one and a half rooms", and the Ambassador was like "two and a half rooms". But the room I got was not as big as the picture I saw and surely was not like "two and a half rooms", so I inquired the front desk about that and they assured me the room I got was an ambassador. So, based on the picture on internet and the phone call I felt like I didn't get what I paid for.
- Official Description (provided by the hotel):
- Open to all public, you do not need to be a guest to enjoy Crowne Plaza Hotel de Mexico® delight in its restaurants, relax in the SPA, achieve success in our Business Center with private rooms and if you need even more ... make the event that you always wanted in our beautiful rooms where month after month the best corporate, social events, congresses and fairs are held in the southern area of the CDMX. All our rooms include servibar and coffee maker, water, juice, tea, beer and complimentary wine in the suites. 3 telephone lines, 42 "screen and DVD, sofa or table for two, hydromassage bath and shower, jacuzzi in suites, electronic safe, PC workstation and WiFi at all times, ironing set, set of amenities and emergency cord. Services: Jr. Suites, Master Suites, Presidential Suite, Meeting Rooms, Banquets, Private Parking, Fitness Center and Business Center 24 hrs, 3 VIP Floors (Viewponit), SPA, 2 Restaurants & 2 Bars, Room Service, Concierge, Laundry, Wi-Fi, and more services. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Mexico City
- Crowne Plaza Hotel De Mexico Mexico City