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All reviews great location fresh fruit and yogurt large shopping mall krispy kreme turibus stop angel de la independencia corner room walking distance business district safe location great room visit to mexico city reforma hie laundry heating internet
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Reviewed 17 December 2013

I choose this hotel because of it's great location. Perfect for business and pleasure. Is a nice zone with plenty of interest places nearby. Chapultepec, museums and downtown are very close but not enough for walking, you may need to use a car or these nice turibus that stops in the mall next to the hotel. The staff is very professional and upgrade us free for being priority club members, to a nice room that overlooked Reforma street. Rooms are clean but a bit noisy with sounds for cars or sirens. Breakfast is standard for a holiday inn express. I probably will stay here again.

  • Stayed: November 2013, travelled as a couple
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2  Thank J-L-1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

Right in the middle of Reforma main avenue at Mexico City near a shopping center and at walking distance from main city historic landmarks. Hotel is quite essential, reasonable breakfast and rooms spacious but old fashioned. Prices are accessible even though parking could be a nightmare. Sourrondings are nice but not safe at late night so be careful when hanging around.

  • Stayed: May 2013, travelled with family
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Thank corrysp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Mexico Reforma, responded to this reviewResponded 22 December 2013

Dear corrysp,

Thank you for your feedback. I am glad to know that you appreciate our convenient location. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am sorry you were not fully satisfied with the surroundings. We have taken note of your valuable feedback and will pass it on to the appropriate department. Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

Spent couple of days at this hotel recently and it still has its charm. Conveniently located, just right next to Reforma 222 Shopping Mall, this property has fantastic views from upper rooms (ask for rooms with scenic view, it is worth the price), breakfast is pretty decent and staff is caring. Nevertheless, there is room for a much needed improvement, just one example is the towels provided: at least during my stay all of them (both kinds, bath and hand towels) were worn out! I recommend this nice hotel, but I think management should take a closer look at some of these details.

Room Tip: Ask for a room with scenic view.
  • Stayed: October 2013, travelled on business
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Thank emroao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

Spent a fortnight here on business. Rooms comfortable and quite large for this brand. Service good and location, right on Reforma, excellent. Breakfast ok, if a little basic but loads of places nearby to eat/drink. Staff friendly and all spoke very good English. Wi-fi just about ok throughout the hotel. Would happily stay here again.

  • Stayed: June 2013, travelled on business
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2  Thank Steve_Andrea23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

Good location along one of the most important street in Mexico City. 222 Reforma is next to it, which is convenient for food, shopping and some coffee. It's near to bus stop with buses to downtown and other parts of mexico city, but it's pretty far away from the metro (subway).
The staffs are polite, courteous and helpful.

Room is clean, modern, bright and basically no different from a usual Holiday Inn room. There's a flat screen TV with a good variety of channels, coffee maker, air conditioning. Clean bathroom with towels, soap, hairdryer etc. I'm really satisfied at the breakfast too. I would stay here again for my future visits to Mexico City.

Be careful of taxi service from the hotel lobby as there are taxis who charge more than the price of a normal taxi in mexico city.

  • Stayed: June 2013, travelled with friends
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Thank Kally Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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