Well first off the whole hotel is a throwback to the 70s with 1990s technology. The bed was huge but the sheets had hairs on them and didn't even fit on the bed. The soap dispensers were hardly filled when they became empty. The drinking glasses that they put in the bathroom were not taking care of and cleaned when we used them they just left them there on the table and didn't give us clean ones. The carpet on the floor was pretty nasty and dirty. The walls were pretty thin you could hear people in the rooms next door. There was no sealant around the air conditioner unit you could see outside through the cracks and this didn't help with the noise from outside either. We had difficult time getting the room key to even open the door at times. The old TV only had three channels and they barely came in good. We were on the second floor so we were fortunate to have the WiFi single pick up. They didn't refill our shampoo or change our sheets and they wanted us to pay for the room. The front desk people had a bad attitude and bad customer service. The breakfast eating area was pretty dirty too as the clothes on the tables were never changed and you could see coffee rings and spills from previous people eating on them. The taxi driver from the hotel was really nice but it was $8 USD to go places so we ended up using the buses and red taxis for cheaper.
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- Also Known As:
- Reforma Avenue Hotel Mexico City