I've always wanted to stay at this hotel and two weeks ago my husband I had the chance to. I was so excited and was anticipating a magical experience in this stunning hotel that is so full of history but I feel like I was shut down the moment we arrived. The reception staff was arrogant, the guy who helped me completely ignored the fact that I was trying to make conversation regarding the hotel and literally cut me off in mid sentence to shoo me off to my room. He never bothered to even make eye contact and once he rang his bell the bell boy (who appeared to be 65 or older) literally came running up to carry my bags up to the room. His name was Felipe and throughout our 4 day stay he was the only staff member who actually smiled and held a conversation with us. Felipe was sincere, friendly and offered many travel tips and directions as we were driving around the city and its outskirts. The room we had was simple but very clean and the grounds were beautiful indeed; I loved walking around early in the morning to see the whole property and to take pictures. All in all if management would wise up and train their reception staff to be friendly and accommodating then this property would feel special, special enough to make guests long to return to it. Instead, it was so aggravating to see young men sitting behind a computer all day, doing nothing but clicking a mouse and then ringing their little bell so that the bell boys could come running to actually work! Thanks to that cold first impression brought upon by the young man at reception and the way the entire reception staff made us feel so invisible, I'd think twice about returning. Oaxaca is a magical city, full of deliciousness and creativity...it's a true shame that Quinta Real Oaxaca's welcoming staff lacks that comforting warmth and friendliness.
- Official Description (provided by the hotel):
- In Quinta Real Oaxaca you can enjoy Los Naranjos Garden Los Lavaderos Garden Swimming pool El Refectorio Restaurant. From 07:00 -22:30 hrs. Las Novicias Bar. Monday- Saturday from 17:00 - 00:00 hrs. Sunday from 10:00 - 18:00 hrs. Swimming pool everyday From 08:00 - 20:00 hrs Acentua que actividades se pueden hacer cerca del hotel I you rent a car or travel in taxi, you can do this activities: Monte Alban (Zona Arqueologica)20 min. By car. Mitla (Zona Arqueologica)45 min. By car. Arbol del Tule (Arbol Milenario)20 min. By car. Hierve El Agua (Cascadas Petrificadas)1 hora con 30 min. By car. Teotitlan del Valle (Tapetes de lana)35 min. By car. San Bartolo Coyotepec (Barro Negro)20 min. By car. • Distancia que pueden hacer caminando (walking distance) Visitar el Zocalo de la Cuidad. 300 Mts. (984 Ft) Caminar Sobre el Andador Turistico. 70 Mts.(229 Ft) Visitar Catedral de la cuidad. 300 Mts.(984 Ft) Mercado 20 de Noviembre. 400 Mts.(1312 Ft) Mercado Benito Juarez. 400 Mts.(1312 Ft) Santo Domingo church. 70 Mts. (229 Ft) Etnobotanico Garden. 70 Mts. (229 Ft) ... more less
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- Also Known As:
- Camino Real Oaxaca Hotel Oaxaca
- Camino Real Hotel Oaxaca
- Oaxaca Camino Real Hotel