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“Perfection! A gem of a hotel!”

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Hotel Palacio Borghese
Ranked #7 of 113 Hotels in Oaxaca
Certificate of Excellence
Puerto Escondido, Mexico
Level Contributor
3 reviews
“Perfection! A gem of a hotel!”
Reviewed 7 February 2014

We were greeted at the airport promptly, professionally and warmly and then again enthusiastically at the hotel with Oaxacan hot chocolate and coffee. Our sumptuous room was made more so with great linens and hermes toiletries. Breakfast was a delight of home-baking, fresh fruit and an array of yummy dishes. The staff could not do enough for us, going out of their way to fulfill our every wish. I would highly recommend this hotel and we will definitely return.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Erika L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Lake Bluff
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 February 2014

The Palacio Borghese is beautiful, but the staff make it fantastic. We have never encountered such a kind, warm, thoughtful and helpful hotel staff. From cool drinks when we came in bedraggled to the chest of drawers that showed up to corral our mess to the adorable towel animals that were left on our bed (and calla lilies in the bathroom), our hosts made this a memorable stay. The hotel is ideally located, about 5 blocks from the zocalo in a neighborhood with upscale restaurants and shops, as well as some more modestly priced food options. This meant that the neighborhood was quiet and convenient. We loved our week at this wonderful place.

Room Tip: There are only 6. We were in Siena, which was on the first floor and on the street, and it was perf...
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  • Stayed January 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Thelwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 4 February 2014

I am thrilled to write this positive review of Palacio Borghese - a lovely boutique hotel in beautiful Oaxaca City. The staff is both professional and incredibly warm and personal. They looked out for us on more than one occasion - always there to greet us on the way in and out of the hotel, and were open to any requests, including: arranging a private car to take us to many sights nearby, recommending tasty local restaurants, sharing family and personal stories as many of the staff are from the local areas surrounding the city, and organizing reasonably priced taxis when we had definitive destinations in mind. This city is a gorgeous architectural, cultural and design experience, but the people at Palacio Borghese made it feel like you were always welcomed home/staying with friends - tea was awaiting us, breakfast was delicious and relaxing, our room was clean, high end, with local artisanal touches, and we felt pampered by friends we had only just met. I actually cried when a few members of the staff took the time to write/present us with a personal note to wish us well with a big family event - even bringing us a little cake to celebrate. Mostly, though - when you stay in a small hotel, you never know how helpful the staff will be. At Palacio Borghese, every single member of the staff was well-informed, with an open mind and a clear hope to help us have the best vacation ever. We enjoyed our 5 night stay and would recommend staying there anytime!

Room Tip: although there isn't a pool, there is a gorgeous private sun-terrace on the roof! it would seem...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Jayjay_takingtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

Initially we thought that 12 days might be too long to spend in Oaxaca, but it wasn't. This was in no small part due to the staff and ambience at the Hotel Palacio Borghese. The hotel had only six rooms so each guest gets a great deal of attention. The hotel's location is superb.

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank EricAuthor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review, 19 December 2013
Dear Eric Autho.

We appreciate your 12 day stay in Palacio Borghese whereYou could live the experience of the personal attention given to each of our guests, we also appreciate your kind comments about the quiet and exclusive environment that lived with int he Palacio Borghese, well as is excelent ubication. Hope to see you soon,all the staff we send our best wishes.
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USA
Level Contributor
270 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 13 December 2013

We decided to splurge and spend the last two nights of our 2 1/2 weeks in Oaxaca State at The Palacio. It was worth it. The staff is pleasant, attentive and well-trained in the art of service. The boutique hotel is small and very clean. Each room is unique. The breakfast is delicious and well presented. The in-room wi fi works. And finally, everything you will want to see in the historical district is a short walk away.

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank DennisUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review, 15 December 2013
Dear Dennis USA.
For us it is a great compliment to know that the last two nights in Oaxaca has decided to stay in Palacio Borghese and we are very happy to know that their expectations as been met with satisfaction, thank you for considering us as a hotel where the staff has been instilled the Art of Service, our efforts are offset with comments like yours about the cleanliness and beauty of the Palacio Borghese, our breakfasts were delicious and seemed like an excellent presentation. In behalf of the entire staff we send you a warm greetings.
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Chicago, Illinois
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 30 November 2013

Hotel is a small, "boutique" style hotel with about 6 rooms. Our party had "Roma" with two beds and the "Fierenza" with a king and sitting area. Both were beautifully furnished and extremely comfortable - even the beds were kind to my sensitive back! The rooms are on two levels surrounding a central atrium area - it was very peaceful and relaxing. I believe the building is a converted monastery, but has been updated and repurposed beautifully. The WI-FI struggled to reach the rooms, but worked great in the atrium area.
We cannot say enough about the staff - absolutely everyone went out of their way to make our stay comfortable. They had great suggestions for dining around the area, arranged for transfers to/from the airport, and even allowed us to invent new cocktails up at the roof-top bar. They would have been able to arrange any tours as well.
The included breakfast was fruit, toast, juice and coffee - quite good, but their cooked to order breakfasts were incredible.
The hotel is located within a couple of blocks of numerous great restaurants and about six blocks from the main square/cathedral.
I would rate my experience here as one of the top three in all my stays around the world.

Room Tip: The rooms are shown on their web site, so you can check out what one works best for your needs.
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  • Stayed November 2013, travelled with friends
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Helpful?
1 Thank MidwestWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review, 12 December 2013
Dear MidwestWanderer
For us, it was a real pleasure to received your kind comments about your stay with us. As you are travelers with a wide experience and have visited many hotels in the world, is a real pleasure to know that you consider Palacio Borghese as one of the top three hotels in the world, this motivates us to follow surpassing every day to always give the best service, with highest quality standards accompanied with a warm and traditional Oaxacan hospitality. As we discussed our beautiful suites feature all the comforts of the modern world in a framework of luxury and refinement. We are glad that our breakfasts with jams and artisan bread made with natural products of Palacio Borghese, coffee, juices etc have been to your liking. The perfect location of the Palacio Borghese made it possible to enjoy the most of the beautiful historic center of Oaxaca. On behalf of all the staff, we send warm greetings, hoping to have you again in the near future, and remember we keep beautiful memories throughout your stay, You are the kind of guests we always like to have in Palacio Borghese.
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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013

Stayed a week during Dia de los Muertos. Staff were exceptionally helpful and accommodating. Our suite was very comfortable and well furnished. Only minor inconvenience was a bit of noise in the morning when breakfast was being prepared--we were on the lower level adjacent to the dining area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank 8086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josemanuel2013, Director General at Hotel Palacio Borghese, responded to this review, 12 December 2013
Dear guest.
We appreciate the time you took to give us your kind comments, it was a pleasure to have you at Palacio Borghese and it is a pleasure to know that our suites have been comfortable, well equipped and with a beautiful decoration. For all the staff of Palacio Borghese is an incentive to know that the personal service that we provide has been to a high standard of quality that has left satisfied all your expectatives. We send a warm greeting.
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Additional Information about Hotel Palacio Borghese

Property: Hotel Palacio Borghese
Address: Calle Ignacio Allende 208 | Centro, Oaxaca 68000, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Suites
Hotel Style:
Ranked #7 of 113 Hotels in Oaxaca
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Palacio Borghese 4.5*
Number of rooms: 8
Official Description (provided by the hotel):
The Hotel Palacio Borghese is located in an exceptional location, close to the majestic Santo Domingo de Guzman temple and a few short steps from the historic center of the city of Oaxaca. With its six habitations, Palacio Borghese offers the possibility of lodging in a place that offers privacy, whilst enjoying a personalized service enveloped in luxury and refinement. The charm of our beautiful cloister invites reading or meditation. The view of the historic center from the terrace, and the personalized attention of our staff give one the sensation of having had a unique and unforgettable experience. ... more   less 
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