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“Good hotel”
Review of Hotel Victoria

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Hotel Victoria
Ranked #39 of 109 Hotels in Oaxaca
Mexico City, Mexico
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good hotel”
Reviewed 26 August 2014

Good hotel, located 5 minutes from downtown. Great breakfast buffet, and great service from the staff, very polite. Nice instalations. Double rooms very spacious. Free wi-fi. Air conditioning. Tours offered in the hotel to very popular destinatios worth visiting.

Room Tip: Doubles are very spacious. There are some rooms with view to the city, which is nicer.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Lorena915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Gerente at Hotel Victoria, responded to this review, 28 August 2014
Dear Miss Lorena,

Thank you very much for your comments, all the Staff from Hotel Victoria appreciate your stay and we hope to see you again here.

Best Regards and if you need something do not hesitate to contact us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
St. Paul/ Minneapolis
Level 6 Contributor
144 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 4 August 2014 via mobile

Was planning on staying for only one night until I could move closer to the Centro. Ended up staying 3 nights because the place was amazing. The staff were all very friendly and bilingual. I had read other reviews about the place being outdated but everything I saw looked great and if I could have figured out how to take the bed with me I would have. The best nights sleep I've had in weeks in Mexico. Plenty of hot water and water pressure. The pool was fantastic and heated. Also the free shuttle goes down to the Centro, about 10 minutes away, 9 times a day. The last shuttle is at 11 pm and it's so nice to have a free ride on their personal bus. Would recommend to everyone.

Stayed August 2014, travelled with family
Helpful?
1 Thank fohres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Gerente at Hotel Victoria, responded to this review, 7 August 2014
Google Translation
Muchas gracias por sus comentarios, estamos muy contentos de que haya pasado unas excelentes vacaciones y estancia. Esperamos poder verle de nuevo aqui en Hotel Victoria.

Buen viaje de regreso.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 July 2014

Very well located hotel in a green hill of the beautifull city of Oaxaca (Mexico). Close to city center, has a wonderfull view overlooking the city and the magnificent gardens all around. Nice pool too. Although is not a very modern one, this hotel is characterized by the lovely environment with a great veranda in the restaurant, where the breakfasts are very well served. Rustic bar with live music at night, also very well located with a great view and attentive staff.Courtesy shuttle bus to and from the city center.

Room Tip: Ask for a room with a view overlooking the city.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Isabel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rubén Romeo V, Gerente at Hotel Victoria, responded to this review, 21 July 2014
Thank you very much for your comments and recomendations, Hotel Victoria Oaxaca is your home away from home.

Best regards.
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Newcastle
Level 5 Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 7 May 2014

A picturesque hotel located overlooking the city, set within its own grounds. It has a very retro-60's feel about the place, you could almost see Don Draper and the cast of Mad Men in the hotel! My room was in the 'new wing' according to the reception staff but despite my room being large and relatively comfortable it lacked some modern amenities like a remote for the air conditioning, so I had to get another one from reception which took some time. The room's TV did not work when I checked in and despite telling the porter it took twenty four hours before someone fixed it, after I had to report it again to reception who sorted the problem quickly. The room also contained a large wardrobe with an old fashioned safe which you secure with a 'drop lock' that you sign for from reception, but do not lose or damage it as a replacement according to the hotel will cost US$1000! My room also contained an iron and a decent sized but dated bathroom, plus access to free Wifi. Perhaps the best thing about the Victoria is the bar, which is comfortable, has a good value happy hour and does a great margarita. Service is slow though. It overlooks the city and has great views including the hotel pool, which is small but a pleasant place to have a dip but it can get busy. The restaurant also looks over the pool, service is better than the bar but the food is fairly poor and it is pricey for the region. The breakfast is buffet style and has a range of hot and cold dishes from fruit to eggs made to order, but the quality is average and it can get very busy with tour bus groups. The Victoria also has tennis courts and grounds you can take a walk in. The hotel also offers a courtesy shuttle bus into Oaxaca city centre which runs once an hour to and from the city. It can leave earlier than the times stated you make sure you turn up slightly early. Overall, the hotel is pleasant and in a nice out of town location, but the food, rooms and areas of service could do with modernising or improvement.

Room Tip: Ask for a room overlooking the city. You should get a great view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TokyoJimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Gerente at Hotel Victoria, responded to this review, 16 May 2014
Google Translation
Gracias por sus comentarios, estamos muy atentos a todo lo que nos sugiere y comparte, el Hotel está en un proceso de remodelacion la fotografias de nuestra pagina web estan actualizadas las habitaciones Jr. Suites son las mas nuevas.
En el bar tambien hace menos de un mes se compraron los muebles nuevos, esperamos que la próxima vez que nos visite nos permita demostrarle que el Hotel ha hecho cambios importantes

Gracias,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Gallen, Switzerland
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2014 via mobile

It doesn't worth the price. I stayed for 6 nights and the internet service is the worst I ever had. I get to trouble a lot and by far it is the worst. Besides, I asked for long distance call prices and they never returned the answer. The bathrooms looks clean but smell weird, for that, I asked to be changed of room and made wait for almost 5 hours, with no room and a crappy internet connection. I would not recommend to anyone that comes for work. One last thing, they have this bus service to downtown, but if they don't have enough people, they don't pick you up from there, so I assume that if you come for pleasure is not a good idea either.

I even wasn't able to post this while I was there because of the internet connection... Really terrible...

Stayed May 2014, travelled on business
Helpful?
Thank Juliovelascoypunto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Gerente at Hotel Victoria, responded to this review, 6 May 2014
Dear Mr. Julio Vela,

In the name of all the Hotel we will send a warm hug, thank you for your comments and we want to an apology for the details during your stay, the internet fail because one of our servers broken and was repaired in two days, after that I know that all the guest´s can enjoy the internet in a good way.

The ranknes we already take some actions in the room and have changed some parts that will make this not happen, please excuse us. I hope in the future give us the opportunity to reward and let me assist you personally.

Thank you for your feedback.
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Travellers are raving about these Oaxaca hotels

Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 March 2014 via mobile

we stayed 3 nights in this hotel and we enjoyed all of it. the hotel is far from the city centre, although google maps says 20 min walk. there are free shuttles to zocalo and plus taxi is very cheap(45 pesos which is 4 dollars). the hotel restaurant was very good, a little highly priced comparing to downtown restaurants. what i liked the most about the hotel was our suite. we had an awsome city view and very clean beautiful room with satelite tv. the hotel was very children friendly.

Stayed March 2014, travelled as a couple
Helpful?
Thank Bita I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Director General at Hotel Victoria, responded to this review, 5 March 2014
Thank you very much for your comments, We enjoy to having you here. Hopefully your retunr has been great and remember taht Hotel Victoria Oaxaca is your home away from home.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goshen, New York
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 January 2014

This place is old. My biggest problem is that a staff member lied to me. Two of us are sharing a room. At check in we were told the second key would be available later. We were then told they dont give out a second key. The room smelled when I walked in. I can hear the water leak in the bathroom. They dont have elevators or keycards. I had to sign out a key at reception for the safe. The tv does not work either. On the bright side the beds are comfortable the food was good and the Internet works so I was able to write this for you.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nyprtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Victoria O, Gerente at Hotel Victoria, responded to this review, 26 February 2014
Dear Guest, first of all many thanks for giving us the opportunities to serve you, we receive your comments and we will we working on improving all observations that gave us.

Please do not hesitate to contact me on your next visit, I will be happy to having you in the Hotel Victoria, so you can see our improvements and we try harder to have a better services.

Thank you,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Victoria

Property: Hotel Victoria
Address: Carretera Internacional Km 545 | Col. Figueroa, Oaxaca 68070, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Oaxaca
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Victoria 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Victoria Hotel Oaxaca

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