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“Our trip to Southern Mexico”

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Casa Bonita Hotel Boutique and Spa
Ranked #33 of 109 Hotels in Oaxaca
Certificate of Excellence
Rochester, New York
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Our trip to Southern Mexico”
Reviewed 28 October 2013

My boyfriend, who is blind and I , just returned yesterday from a 4 day stay at Casa Bonita...The Staff was very pleasant and so concerned and kind to my boyfriend .. They showed us about every room in the Inn to see where he would be most comfortable. The hotel is located outside the Centro which turned out to be fine...And the hotel driver, Raphel, was always willingly to take us downtown at no charge and was full of information about Oaxaca.. The rooms were very clean and modern...although you did not have any sense you were in Mexico...The rooms are like posh rooms you would find in NYC or London...The gardens and pool were lovely. Overall, our stay was grand and we will surely return if we were in the area again.

Room Tip: Room 11 was awesome...It was on th esecond floor and had it's own balcony...It was very private
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JodiJo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donato_Ortega, Gerente at Casa Bonita Hotel Boutique and Spa, responded to this review, 6 November 2013
Thank you very much for your kind words, we enjoyed a lot your visit at Casa Bonita Hotel Boutique.

All of us appreciate your comments, it also encourages us to keep working and increase our service levels with our guests.

We are glad you enjoyed your trip to Oaxaca, we are looking forward to see the both of you again at Casa Bonita Hotel Boutique.

Best regards,

Donato Ortega
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
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    16
    8
    5
    3
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33
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5
16
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
montreal
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 November 2008

My boyfriend and I stayed at Casa Bonita during the day of the dead week. The Hotel was a 12 min taxi ride to the city center (a 50 pesos taxi ride) The hotel was okay, the decor is VERY outdated and the carpet in our room was stainned. The front desk clerk went out of her way to help us with figuring out how to get around the state of Oaxaca and when to go where to get the most out of the day of the dead festivities. Breakfast is included and it was very good. The only negative comments I have are that the maids (who cleaned the rooms impeccably) left our bedroom unlocked after cleaning one day and our safe did not work properly. But nothing went missing.

  • Liked — Nelida, the receptionist. The shower pressure was amazing.
  • Disliked — The decor!!! The carpet was gross
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Cleanliness
    • Service
Helpful?
8 Thank yaya1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 January 2005

my impression of the hotel was very good. A bit too far from downtown maybe. My girlfriend and I though had a bad experience with the hotel. We booked the hotel 2 months in advance only to find out when we got to the hotel that they had given away our room. We ended up staying in the hotel 1 night instead of 4. Since the hotel took reposnsability for the mistake they agreed to relocate us in a different hotel. I have to admit the hotel looked quite fine but it was not fun to be relocated (in a much worse place!) after 1 night due to their mistake...

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank robertodugnani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 28 August 2004

Casa Bonita is without a doubt the best deal in Oaxaca... My wife and I stayed there in April of '04. Other people we met were less than satisfied with their hotels, but I must say Casa Bonita was quite a surprise!! It's the most beautiful hotel, in a very quiet part of town, north of El Centro just a couple miles. Alexandro, Roque, Miquel, and Maripaz were the best people, always willing to go the extra mile to make sure we were happy, in fact I was kind of hoping I could find an e-mail address for the hotel itself so I could keep in touch with them, they became like family for the 6 days we were there. The price can't be beat for the quality of service, this place would be a $400 a night hotel in the States. We loved Casa Bonita and, Lord willing, we will certainly return.....

Jeff & Elizabeth Lewis

PS, Alexandro is the best driver, Roque and Miquel will not dissapoint you as they are the BEST waiters, and the FOOD!!!!!! Try the Oaxaquena, or the Crepes Casa Bonita!!!!!!!!!!!!! (My favorite!)

  • Stayed April 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 12 September 2002

Hi, I would like to say that Hotel Casa Bonita is an excellent place to stay in Oaxaca, Mexico.

It's a diferent treat with the staff, very personalized, besides the rooms are so big and cozy, the restaurant is great and the garden is beautiful.

Great place to really relax, very quiet.

Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Bonita Hotel Boutique and Spa

Property: Casa Bonita Hotel Boutique and Spa
Address: Calle Catalina 102 | San Felipe del Agua, Oaxaca 68020, Mexico
Phone Number:
Region: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Oaxaca
#8 Luxury Hotel in Oaxaca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Casa Bonita Hotel Boutique and Spa 4*
Number of rooms: 23
Official Description (provided by the hotel):
Casa Bonita Boutique Hotel, is a special class hotel that offers a unique luxury and comfort experience in the city of Oaxaca. Just 10 minutes away from downtown, the hotel is located in the exclusive residential area of ​​San Felipe del Agua. Casa Bonita is the place where you will find fun and relaxation in a quiet area without being away from the main tourist attractions of the city of Oaxaca. Unique architecture, unparalleled service, world class cuisine and luxurious amenities will be the scenario of an experience that will make you feel at home. ... more   less 
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Also Known As:
Casa Bonita Oaxaca

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