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“OK Hotel” 3 of 5 bubbles
Review of Hotel Villa Mercedes

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Hotel Villa Mercedes
Mountain View, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“OK Hotel”
3 of 5 bubbles Reviewed 7 January 2005

My wife and I stayed there on a trip right after Christmas 2004.

The hotel is located outside downtown so it was quiet. However, it was close enough so that we could walk in about 20 minutes to the park with the cathedral. We took a cab coming back and they charged us 15 pesos. Also, it was 2 minutes walking from a large shopping center and a movie theater.

The service was quick and good, but the hot water was not even warm on our last morning there. San Cristobal is known for water problems blamed on "cold" weather. That sounded to me more like a cover-up for going cheapo on low-capacity heaters. There were two tour groups leaving that day also, so that may have helped empty the heater tank.

The restaurant looked good, had nice fireplaces and a marimba, and the food tasted OK.

We paid 600 pesos / night which was about 54 US dollars at that time.

Overall, it is a good place to stay and I would recommend it -- just don't set your expectations too high.

  • Stayed December 2004
    • 4 of 5 bubbles
    • 3 of 5 bubbles
    • 4 of 5 bubbles
    • 4 of 5 bubbles
4 Thank Transylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Hotel Villa Mercedes

Property: Hotel Villa Mercedes
Address: Diagonal Hermanos Paniagua 32, San Cristobal de las Casas 29240, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 72 Hotels in San Cristobal de las Casas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Villa Mercedes 3*
Number of rooms: 83
Official Description (provided by the hotel):
HOTEL VILLA MERCEDES SAN CRISTOBAL Harmony, Elegance & Quality dominates the architectural concept of this lovely Hotel Villa Mercedes, and shall remain true to its colonial heritage, stone works, old furnitures and the abundance of colors and fine fabrics for which Chiapas is so justly famous.Located just five minutes from the downtown in Hermanos Paniagua Av, THE HOTEL VILLA MERCEDES SAN CRISTOBAL is the best option to stay in this beautiful city.Facilities:67 deluxe & executives rooms, 4 elegant suites & one Master Suite, La Chimenea Restaurant based on culinary excellence offering an international menu, sumptuous buffet and regional specialties, Bar Pavo Real to enjoy your favorite drink in a comfortable atmosphere, Lounge La Pergola which is an intimate and cozy place, conferences, meetings & banqueting rooms with capacities ranging from 10 to 600 persons, Spa, gymnasium, , Room Service, , tobacco shop, Laundry, Car rental, Parking, Concierge, etc. For you next visit, be for business or pleasure the Hotel Villa Mercedes San Cristobal is the ideal place for your stay. ... more   less 
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