My wife and I stayed there on a trip right after Christmas 2004.
The hotel is located outside downtown so it was quiet. However, it was close enough so that we could walk in about 20 minutes to the park with the cathedral. We took a cab coming back and they charged us 15 pesos. Also, it was 2 minutes walking from a large shopping center and a movie theater.
The service was quick and good, but the hot water was not even warm on our last morning there. San Cristobal is known for water problems blamed on "cold" weather. That sounded to me more like a cover-up for going cheapo on low-capacity heaters. There were two tour groups leaving that day also, so that may have helped empty the heater tank.
The restaurant looked good, had nice fireplaces and a marimba, and the food tasted OK.
We paid 600 pesos / night which was about 54 US dollars at that time.
Overall, it is a good place to stay and I would recommend it -- just don't set your expectations too high.
- Official Description (provided by the hotel):
- HOTEL VILLA MERCEDES SAN CRISTOBAL Harmony, Elegance & Quality dominates the architectural concept of this lovely Hotel Villa Mercedes, and shall remain true to its colonial heritage, stone works, old furnitures and the abundance of colors and fine fabrics for which Chiapas is so justly famous.Located just five minutes from the downtown in Hermanos Paniagua Av, THE HOTEL VILLA MERCEDES SAN CRISTOBAL is the best option to stay in this beautiful city.Facilities:67 deluxe & executives rooms, 4 elegant suites & one Master Suite, La Chimenea Restaurant based on culinary excellence offering an international menu, sumptuous buffet and regional specialties, Bar Pavo Real to enjoy your favorite drink in a comfortable atmosphere, Lounge La Pergola which is an intimate and cozy place, conferences, meetings & banqueting rooms with capacities ranging from 10 to 600 persons, Spa, gymnasium, , Room Service, , tobacco shop, Laundry, Car rental, Parking, Concierge, etc. For you next visit, be for business or pleasure the Hotel Villa Mercedes San Cristobal is the ideal place for your stay. ... more less
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