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“Magic San Cristobal” 3 of 5 bubbles
Review of Hotel Casa Mexicana

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Hotel Casa Mexicana
Ashbourne, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Magic San Cristobal”
3 of 5 bubbles Reviewed 7 January 2014

My mother and I checked in at the hotel after a long trip from Puebla, plains, trains and automobiles literally! The first impression of the hotel was good overall, the hotel however is divided like in two big houses, one has the lobby, restaurant, front desk and rooms and in the second house more rooms. We were put in the rooms only house type.

Beds were superb, if you required nice mattress because bad back issues this is the place to stay, I rested my back very well every night after all the walking that has to be done in san Cristobal. However noise levels in the hotel are not good specially if you are staying over the weekend.

Can't comment anything regarding the hotel services, because of the location of the room separated from the main part of the hotel you will not interact with the personnel, you are there doing your business but isolated, this could be good or bad, however you feel about interacting with your host.

San Cristobal in the other hand is absolutely a breath taking village, if you enjoy, good and healthy food, relax and forget about the world then this is your place to be, you can really relax here. One bad thing though is to witness children as young as 4 selling things on the streets, is just bad and heart breaking.

Lastly, you only need a good bed to sleep when you are in San Cristobal, no need for more as all your activities, tours and meals will be done in the city.

  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Mexicolindo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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295 reviews from our community

Traveller rating
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    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Dutch first
  • English first
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English first
Melbourne, Australia
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 30 December 2013 via mobile

I loved this little small hotel. I had a room on the top level across the street from the main reception and main restaurant for breakfast and love it. It had the most comfortable bed with extra blankets if needed and portable heater. Amenities such as shampoo, water were adequate. Most hotels I have stayed in Mexico offered you at least two or even four bottles of water but this one only had one.
I loved the location and the almost rustic feel. But it was superbly maintained and the reception main area has a lovely "garden/jungle" area you can sit in and enjoy.
One down side is that it does bit have an in room safety box but there are ones available at reception.

Would stay here again! Loved it.

Stayed December 2013, travelled solo
Helpful?
2 Thank groovychickMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

We stayed in Casa Mexicana for a couple of nights while we visited wonderful San Cristobal de las Casas and surroundings.
The hotel could not be in a better location: right in the historical centre, yet far enough from the main square and commercial streets so that one could have a bit of silence.
It is rather basic, no super luxury here, but the bed is amazing and service is very good and pleasant.

Room Tip: Please make sure to ask for a room NOT close to the stairs. The doors and windows are not sound proo...
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Spanishwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Island of Malta, Malta
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 14 September 2013

Out of all the hotels that I stayed in in Mexico, the most time I felt like I was in Mexico is when I visited San Cristobal de las Casas and stayed at this hotel. The hotel is quite small and so are its rooms but the atmosphere at this hotel makes up for everything. It felt like we were literally staying in a house. Although staff did not speak English, it was easy to get them to understand us. Hotel is right in the old town centre so you can get the best of this traditional town.

  • Stayed July 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AlexiaB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
378 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed 28 July 2013

We stayed in the annex top floor overlooking the patio. Nice clean room, large beds with all the necessary amenities plus free wi-fi.It had all we needed for. We stayed for only one night on our way to Guatemala borders and we were absolutely satisified.Not many options for breakfast but quite satisfactory.Centrally located, walking distance fron the main plaza. As I remarked most of the hotels in san Cristobal de las Casas is hacienta like and quite small. San Cristobal is a vivid city, with colonial buildings in its historic center, where on can find everyting for his stay.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jimtraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 July 2013

I have been to San Cristóbal many many times, and I know it is a city with changing standards: hotels that were very good a year ago, could be terrible right now. Casa Mexicana is a very good hotel that has kept its standards high. It's clean, comfy and relatively quiet (it has an excellent location that makes it stand in a rather noisy neighborhood, but the building manages to keep loud noises out).
You'll save money due to its location, since you'll be able to walk anywhere from there. You'll find the staff very helpful and willing to pamper you (local culture is not precisely soft-speaking).
It has a restaurant with very decent food and an internet wi-fi. Don't expect the best speed, but it'll help.

Room Tip: It has rooms on two levels. If you are or have elderly people with you, make sure you pick a floor l...
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Berfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 19 March 2013

Stayed here for two nights on Exodus's La Ruta Maya tour. The hotel is lovely with an internal jungle-like courtyard and comfortable well-sized rooms. It's location in San Cristobal is good and the town itself has a really nice atmosphere. We ate in the restaurant one night and the food was very good, breakfast was excellent - especially the hot cakes!

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ErkiBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casa Mexicana

Property: Hotel Casa Mexicana
Address: Calle 28 de Agosto 1, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 72 Hotels in San Cristobal de las Casas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Casa Mexicana 3*
Number of rooms: 54
Official Description (provided by the hotel):
The Hotel Casa Mexicana is located in the beautiful mountainous and colonial city of San Cristóbal. It is centrally located within walking distance of many historical sites. We offer you all the amenities, comforts and personal services of a fine hotel, relax in the interior sky-lit garden, enjoying the original mexican art treasures assambled here. The guest rooms all open into the gardens or private courtyards. We built the Hotel Casa Mexicana with the idea of offering our guests a little bit more than just a hotel, our goal was to create a space filled with art, folk - art and the presence of nature, which would be very Mexican. We invited our artist friends, who had been to San Cristobal beforehand, to create artistic pieces which speak about it. And we searched in all Mexico for the very special and beautiful pieces of folk - art which we display here, too. We are very satisfied with what we have realized so far and everyday we put out all our energy to still become better and have you feel relaxed here and enjoying the hotel. ... more   less 
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Also Known As:
Casa Mexicana Hotel

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