After reading the TA reviews I booked this hotel as I really like the idea of coming back to cozy dinner in front of the fireplace after a day out touring. However the restaurant was closed due to remodelling so there was no possibility to get any kind of food or drink service at the hotel. The hotel is located on a (heavily trafficed) main road in the industrial outskirts of San Cristobal (as noted in other reviews a 20 minute taxi ride from the centre). The surrounds are warehouses, factories, autoshops and the like with no ammenities such as cafe or restaurant. The 20 minute taxi ride becomes much more of an inconvenience when it is necessary for every meal or cup of tea. Also I found the room very noisy. I had room 14 which is over reception and has windows facing the entrance. The was traffice on the road all night. There was loud TV noise (also all night) coming from somewhere in the hotel and very loud snoring from next door so I guess the rooms are not very soundproof.
Yes the gardens are very nice. I didnt get much of a feel for the western vibe and decor appreciated by other reviewers as the restaurant, lounge etc were all closed due to the renovations. My bedroom was large and very clean. King size bed was comfortable with warm blankets. Free wifi reasonably fast and was always available. I was there in January and the rooms were cold so the wood burning stove was very nice. There is a 30 peso charge for each (small) bucket of firewood - 1 bucket lasts approx 1 hour.
Overall I wish that I had chosen a hotel in the centre of town. I don´t think it could have been more noisy and certainly would have been more convenient. My review may have been more positive if the restaurant was open and I think the hotel should have made me aware before I booked. There was communication between myself and the hotel regarding arrival times etc and this was never mentioned.
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- Also Known As:
- Hotel Hacienda Don Juan