We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Georgeous hotel close to main plaza in San Cristobal de las Casas”
Review of Casa Santa Lucia

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Casa Santa Lucia
Certificate of Excellence
Mexico City, Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Georgeous hotel close to main plaza in San Cristobal de las Casas”
Reviewed 1 June 2014

The hotel is beautiful, every corner in this hotel is full of charm. Art pieces abound in the hotel.
Bed is very soft and invites for a restful night. Breakfast was delicious, try their hot chocolate.
At night there is tea time. We enjoyed Casa Santa Lucia very much and will be back soon.

Our reservation was seamless Freddy the hotel manager and the staff were very attentive to all our needs.

Room Tip: Both our rooms are same quality and comfort -
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank traveldeworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredi P, Gerente at Casa Santa Lucia, responded to this review, 4 June 2014
Thank you very much for your excellent review. We are always trying to improve our service to satisfy our guests. It is very important for us that people tell us what do they like more and what can we improve. Thanks for choosing CASA SANTA LUCIA. We hope to see you again!!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

165 reviews from our community

Traveller rating
    154
    8
    2
    1
    0
See reviews for
41
87
5
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014 via mobile

Three colleagues and I stayed at Santa Lucia whilst on a busy business trip to Chiapas. We were greeted warmly, with a delicious fruit juice. The rooms were tastefully decorated, the staff were amazingly nice and helpful, and breakfast was delicious. The owner and staff really made us feel at home and that really helped us through the long hot daya in the field. I would definitely go back and highly recommend it!

Stayed April 2014, travelled on business
Helpful?
1 Thank otherpaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredi P, Gerente at Casa Santa Lucia, responded to this review, 20 May 2014
Thank you very much for your wonderful feedback! It was a pleasure to welcome you in the hotel everyday after work. We hope that we will see you again at San Cristobal de las Casas and obviously at Casa Santa Lucia. Thanks for choosing us. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2014

We stayed here for 3 nights and absolutely fell in love with Casa Santa Lucia. From the moment we arrived to the last day, every single member of the staff made us feel special. From the general manager Fredi, the restaurant staff to the lovely owner, they all simply made our stay amazing! My husband and I were there for our Anniversary and our Birthday celebration and upon having a conversation with the owner before we took off for our day trip, we briefly mentioned this to her. When we returned late at night, the staff had a bottle of wine, flowers, candles and a very lovely note waiting for us. Very, very thoughtful! We stayed in the San Andres Suite and it was beyond beautiful and comfortable. Every room is decorated differently (which Fredi was nice enough to give us a personal tour of the rooms) based on the different towns of Chiapas. They are all beautiful! The owner also gave told us how the hotel came about and her incredibly detailed vision for the decoration of the hotel. Fredi was very helpful in organizing any trips we had planned and gave us great suggestions on were to go. The last night we were there we mentioned we were leaving very early in the morning to Palenque. Upon leaving, to our surprise, Fredi made sure we did not leave with an empty stomach.. they provided us with coffee and bread (and I'm absolutely sure if we had asked for a complete breakfast, they would've done it!). And they had also prepared sandwiches for our trip! We left because he had to, but we would've loved to stay forever! We definitely recommend this hotel! You will not be disappointed, and after your stay, you will expect and want this kind of personal service everywhere! We already miss you Casa Santa Lucia!

Room Tip: Suites are absolutely the best! The beds are very comfortable!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JMojica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredi P, Gerente at Casa Santa Lucia, responded to this review, 19 April 2014
First of all thank you very much for your feedback, it is very important for us to hear what you liked and how can we improve.
We are very pleased to have been part of two of the most important moments of your life: your anniversary and your birthday. It is a pleasure for each of the partners of Casa Santa Lucia to meet and anticipate the needs of our guests.

Thanks again, and we hope you'll choose Casa Santa Lucía the next time you're in San Cristóbal de las Casas. You will be very welcome!!


Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 February 2014

We absolutely loved our one night stay here at Casa Santa Lucia. It's a 2 minute walk from the best food street in town (real de Guadalupe). The rooms were lovely and clean with all the expected amenities. The staff were incredibly helpful as well. They helped organise flowers and champagne and made things incredibly easy and comfortable for us.

This place is really good value and I would definitely recommend staying here. Fantastic.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredi P, Gerente at Casa Santa Lucia, responded to this review, 21 March 2014
We are proud to know that your stay was pleasant at CASA SANTA LUCIA. We are really grateful for your comments they are very helpful for millions of visitors.
We're always eager to hear what you liked and how we can improve.
Thanks again, and we hope you'll choose CASA SANTA LUCIA the next time you're in SAN CRISTOBAL DE LAS CASAS.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Cristobal de las Casas hotels
0.5 mi away
Guayaba Inn
Guayaba Inn
#1 of 72 in San Cristobal de las Casas
284 reviews
0.5 mi away
Hotel Bo
Hotel Bo
#3 of 72 in San Cristobal de las Casas
298 reviews
0.4 mi away
Casa del Alma Hotel Boutique & Spa
Casa del Alma Hotel Boutique & S...
#4 of 72 in San Cristobal de las Casas
255 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Sombra del Agua Hotel San Cristobal
Sombra del Agua Hotel San Cristo...
#6 of 72 in San Cristobal de las Casas
305 reviews
0.4 mi away
Las Escaleras by Inmense
Las Escaleras by Inmense
#5 of 72 in San Cristobal de las Casas
241 reviews
0.3 mi away
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique
#13 of 72 in San Cristobal de las Casas
99 reviews
Show Prices
Show Prices
Show Prices

Been to Casa Santa Lucia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Santa Lucia

Property: Casa Santa Lucia
Address: Avenida Josefa Ortiz de Dominguez No. 13 | Barrio Santa Lucía, San Cristobal de las Casas 29250, Mexico
Phone Number:
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #2 of 72 Hotels in San Cristobal de las Casas
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Casa Santa Lucia 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
This is the newest boutique hotel in San Cristobal de las Casas, Chiapas magical town. Enjoy and make yourself at home in one of our luxury suites decorated each of the indigenous regions of Chiapas. We are within walking distance of the main attractions of the city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Booking.com, Hotels.com, Agoda, Priceline and Traveltool, S.L.U. so you can book your Casa Santa Lucia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing