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“Wonderful Esteban and all the staff!!”
Review of Hotel Casa Selah

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Hotel Casa Selah
Certificate of Excellence
Milan
Level Contributor
157 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Wonderful Esteban and all the staff!!”
Reviewed 25 August 2014

We had a very nice stay here - the hotel is new and you can enjoy of its newness and simplicity as well. Our room (Fe) was spacious, simply furnished but with everything you needed, and we liked that it was on the first floor, with a bit more of privacy. From our window we could see the rooftop that gave view on the sky, very nice. The pictures you find on the website are quite accurate, so you can have a look at them to get an idea of the rooms.
Breakfast can maybe be improved a little bit since the buffet looks a bit poor, but the staff is ready to cook for you either pancakes or waffles on demand - maybe they cold also offer eggs?!
But the real gem here is the staff, and this is definitely one of the most important things, especially when you travel to a place where English is often non spoken.
Esteban and his staff were truly kind, supportive and helpful, ready to help us as they could all the time.
Esteban helped us arrange our travel from Tuxtla Gutierrez to San Cristobal, our trip to the Canion del Sumidero and our bus to the next destination, that was Palenque.
And always with a smile.
All in all, I would not ask much more from a hotel, and though some might say this hotel is "plain" (as I read in some reviews) I just believe it is simple and it offers all what you would need for a stay here. Yes, there's no pool or no spa and not that many amenities you could find in other places, but it felt to me it was perfectly fitting in with San Cristobal, and personally I would not look for a pool here...
I would definitely recommend to consider Casa Selah as a very good option if you're going to San Cristobal
And last but not least, I found it also convenient, just few blocks away from the city centre and quiet enough.

Room Tip: First floor is better
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Michela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Madrid
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2014 via mobile

We were disappointed by the hotel and expected more (considering prices and the local iffer) It is one of these places that looks good on the outside (deco, clean, colonial building) but then its quite flawed in basic things needed in a hotel for leisure holidays.We were particularly unhappy with:

- lack of windows in the rooms we saw: they make rooms dark, stuffy and claustrophobic. This is also not specified anywhere on their web and at least in europe u wouldnt book anywhere with this price without windows.

- the suite: yes it was spacious but it also had no windows u could open and it was on the ground floor behind the reception and overlooked the street. The street was noisy over the weekend and u could hear what went on in the reception

-breakfast was appalling: considering mexican breakfast offer, local ingredients and what neighbouring places offer it was very poor. Packaged cereal and juices and cheese were offered. No proteins, eggs, omelette or cooked breakfast can be requested. They really should improve this

Overall, the offering is well below what it should be for the price per night and comparable offer of accommodation in san cristobal. Overpriced.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Og5254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

Me and my wife had great time there. It's a new place and a good one. The staff was lovely and helped us a lot. The price is very good for what you get and you will get a lot.

The thing that made us not giving Casa selah 5 stars is poor breakfast

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Naor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casa Selah

Property: Hotel Casa Selah
Address: Avenida 12 de Octubre # 7 | Entre Las Calles de Guadalupe Victoria y 5 de Febrero, San Cristobal de las Casas 29240, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Free Breakfast
Hotel Style:
Ranked #7 of 86 B&Bs / Inns in San Cristobal de las Casas
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
This beautiful hotel distiguishes itself by its architecture , like the traditional residences of yesteryear that characterized San Cristobal de las casas. Located in the center of the city, Casa Selah maintains is original colonial Mexican style with a central patio and 10 rooms. Casa Selah offers spacious and elegant rooms, just 2 blocks from the main square, where you can find the cathedral and municipal buildings. The rooms in Casa Selah have free Wi-Fi, portable heaters (with surcharge), wooden and/or tile floors, rustic decorations, towels, daily room cleaning and privat bathrooms with a shower. The staff at Hotel Casa Selah speaks English Reserve a room today by contacting or visiting us. ... more   less 
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