Arriving after dark (never the best time) we were initially concerned but quickly settled in and realized how lucky we were to land there. It is true the staff doesn't speak much English. It is central mexico, not Cancun! There isn't much English spoken anywhere in San Cristobal, what a pleasant challenge that is. Whenever we had a question the desk clerk would use the translator on his computer and we had fun communicating that way. We spent four wonderful days wandering all over town, and even though it was quite chilly there in November, our room was always comfortable. It is a perfect location, near to everything downtown has to offer.
On our final day we had car trouble and that's when we were overwhelmed by the kind help of the staff. The desk clerk made calls to the rental company for us, Enrique (a waiter) spent most of the day helping us, finding a mechanic and translating for us. We would have been totally stranded without their continued assistance. How lucky we were to be there!
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