We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A good three stars Hotel”
Review of Hotel Balaju

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Balaju
Ranked #13 of 80 Hotels in Veracruz
Phoenix, Arizona
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A good three stars Hotel”
Reviewed 1 February 2012

I red all others reviews and i'm still wondering if i was not expecting too much....
It's not near a real four or five strars Hotel.
I don't know what you will pay for it. Let's say it's a good 3 stars. Not more.
There is one thing that really suprised me: there is no information booklet in the room. So for everything you have to call (hours of the swimming pool or the buffet, internet code, ....)
The good: - New hotel
-clean room
- big room
- near the sea ( no beach in Veracruz.)
- a very good internet conection ( the first time for me in Mexico)
- a good breakfast buffet (8h-11h30)
The bad: - not near the center ( taxi or a 30-40 min walk... not recommended)
- a little noisy in the corridor ( bad door i suppose)
- tiny useless pool ( no sun and on the main road)
- Minimal fourniture ( or the room is too big)
- room service

To resume, it's a good basic hotel. Nothing fancy.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Djeggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

109 reviews from our community

Traveller rating
    36
    43
    21
    5
    4
See reviews for
33
44
3
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Alameda
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 January 2012

We were relieved when we were able to switch to this lovely hotel after check out of one of the dive hotels on the beach. The beds where comfortable, the buffet wonderful, and the staff very helpful. Wish we had started and stayed here during our visit. Would definately stay here again if we return to Veracruz.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PeacenikAlameda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 August 2011

This hotel has everything and the price is very reasonable.
Service is perfect, hotel room very clean and comfortably.
We loved the breakfast buffet which was included in the price.
The only drawback is that the swimming pool is located in front of the hotel
and that you get some noise from the street.
To conclude: you pay the price for a 3 star hotel but you get everything a 5 star hotel has.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank laurenssimons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 December 2010

I can't say enough about this hotel.

It's not too big...but not so small that your every move is being observed by all.

The Service is excellent without being overwhelming as tends to be characteristic in Mexico.

The hotel restaurant was EXCELLENT. After eating there on the 2nd say of our stay...we simply couldn't find anything as tasty. It was indeed value for money.

My personal favorites were the huevos a la veracruzana and huevos divorciados for breakfast.

Lunch was equally delicious...I recommend their sea food.

The hotel has a little infinity pool overlooking the avenue in front which is relaxing and clean. The view from the pool is really nice I must say.

The rooms are large, clean, AC'd, Flat screen tv, Safe. Cleaning staff are friendly and courteous and one actually called before leaving for the day since she had not been able to clean the room for the day...my privacy was thoroughly respected.

I must say that the friendliness of the staff (There's one bell hop with green eyes from the Yucatan region) made the trip all the more relaxing and enjoyable.

In comparison to the hotels i saw in the area...Balaju was by far the best kept...Novo mar is bigger...but it is definitely an older hotel. Howar Johnson was right next to Balaju, and may be good depending on your budget etc...but I don't think I'd stay there with me lady.

In terms of location, we never needed to take a taxi...walked practically everywhere.

I hope to go back there for carnival 2011...I hear it's really nice.

Oh and i forgot to mention the sea facing balcony. I'd get up every morning and it really reminded me of home sometimes (the heat, view, and laid back feel). BTW I'm from Grenada in the caribbean.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank podiec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 November 2010

This hotel is outstanding. I have stayed in quite a few hotels in Mexico and this is by far the best. If it weren't for the all the Spanish being spoken on the TV, you could swear you were in a well run, modern hotel in the US.
I've never reviewed a hotel before but after reading the reviews on this site and then visiting the hotel myself, I felt that it was worthy of yet another five-star review. Unless you are the Paris Hilton type, you will not be disappointed and the only reason to bash this hotel would be to hope that the rates aren't raised.
I was looking for anything negative that could be said about this hotel and I really couldn't find much but here are my petty comments anyway. I wasn't able to reserve a room facing the water as they are 'fist come first serve' which I disliked. When we arrived we were able to get a room after asking if someone was vacating a room that afternoon that we could take. The thing that bothered me the most is that there is a switch by the door that turns all of the power off in the room(to conserve energy I guess) which is fine but the maid must have turned it off after cleaning the room in the afternoon. The reason this inconvenienced me is that I had my laptop running and when I returned after being out all day, I found that my laptop battery had died and that I had lost some somewhat important information - not a huge deal, just an annoyance.
Having spent quite a bit of time in Mexico and knowing the difference between a building that was actually drawn on paper before it was built and one that wasn't planned at all, I found that it was truly a diamond in the rough. I would however suggest some acoustic tiles in the hallway as people talking loudly can be heard in any room. Also I think the door in the bathroom opens the wrong way but that's just my opinion! :)
The only English that I heard was broken at best but this didn't affect me because my wife speaks fluent Spanish.
We paid 950 pesos for a king bed facing the water and it's worth it. Please don't raise the rates! We will be back.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank EnigmaticToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2010

This trip to Veracruz and this hotel was amazing it was like my first getaway with my girlfriend in 3 years, everything was great I really enjoy my stay here. I would say that the 3 days we stay here were beautiful and in peace.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anny8890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 12 February 2010

We stayed here for four nights and it's a lovely hotel. The king size bed was very comfortable, the rooms were immaculate and well-equipped (hairdryer, iron, safe, etc.), and I especially enjoyed the "toilet paper" art left by the maid every day. :) The staff were extremely pleasant and helpful, and we ate breakfast at the restaurant every day. Loved the Huevos a la Veracruzana! We had dinner there once too, and it was quite delicious. A nice view of the ocean from our balcony, and I found the hotel to be very quiet for sleeping, which is important to me.

We didn't try out the small pool off the main lobby but I thought it looked very nice!

If you have any interest in animals, definitely check out the little reptile zoo directly next door to the hotel. The animals are in clean, appropriate enclosures and are very well cared-for, and our guide was an enthused veterinary student named Fernando whose English was very helpful, as our Spanish is not good! :)

We thought the rates were a great deal.

Stayed February 2010, travelled as a couple
Helpful?
2 Thank caberwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Veracruz hotels
0.3 mi away
DoubleTree by Hilton Veracruz
1.0 mi away
Emporio Veracruz
Emporio Veracruz
#1 of 80 in Veracruz
4.5 of 5 bubbles 770 reviews
0.9 mi away
Hotel Meson del Mar
Hotel Meson del Mar
#12 of 80 in Veracruz
4.0 of 5 bubbles 70 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Howard Johnson Hotel - Veracruz
3.4 mi away
Fiesta Americana Veracruz
Fiesta Americana Veracruz
#2 of 80 in Veracruz
4.0 of 5 bubbles 730 reviews
0.7 mi away
Mar Y Tierra
Mar Y Tierra
#29 of 80 in Veracruz
3.5 of 5 bubbles 126 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Balaju? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Balaju

Property: Hotel Balaju
Address: Boulevard Manuel Avila Camacho # 1371 | Colonia Flores Magón, Veracruz 91900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #13 of 80 Hotels in Veracruz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Balaju 3*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, TripOnline SA, Odigeo, Travel Republic (UK), Priceline, Traveltool, S.L.U., getaroom.com, Evoline ltd, Cancelon and Hotel.de so you can book your Hotel Balaju reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing