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“Good hotel with a few glitches here and there”

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Fiesta Americana Veracruz
Ranked #2 of 80 Hotels in Veracruz
Certificate of Excellence
GreenLeadersPlatinum level
New York City, New York
Level Contributor
549 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Good hotel with a few glitches here and there”
4 of 5 bubbles Reviewed 29 September 2013 via mobile

The location of the hotel is very nice. Right on the beach!!!
It is approximately 10 can ride to the center of the city and 20 minutes to the airport.

There are difference sections of the hotel so that means different and small elevators.

The continental breakfast is really nice and the wait staff (Miguel and the other gentleman who I forgot his name were very nice and super attentive).

The room has tile all over which was nice and cool to walk around care feet. The rooms were very clean. The bathroom was on the narrow size but great tub and water pressure.

Humidity is all over this city and I'm glad the hotel had ac and a ceiling fan in the room.

The hotel is big and very exotic with view of the ocean.

Overall good stay

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CecibelB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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682 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mexico City
Level Contributor
310 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

This hotel has friendly staff, everybody says hello to you, It is not so big and I like that. In a big hotel you are just another number here you can feel different. The rooms are OK with a good view, in the area were we stayed (lower level) there are fountains and gardens in the center, very peaceful. It is located in Boca del Rio were you can find a lot of restaurantrs.

Room Tip: Ask for rooms with sea view
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank azb61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordoba, Mexico
2 reviews
4 of 5 bubbles Reviewed 10 July 2013

Everything was very good, but a few tings could be improved. The lounges at the swimming pool could be more confortable. The pool itself is large but very shallow, more like a paddle pool. One complimentary bottle of water and coffee in the room would be a nice touch that wouldn't cost the hotel much but would make a good impression.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nina_h72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
222 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 10 July 2013

Just stayed here for a night on business, the hotel offers full service on food and beverage options (2 restaurants) a full bar and business center. Convenient free wifi works well. Rooms are ample and overlook into the pool area and beach.This is basically the best hotel in Veracruz, located on Boca del Rio which is the beach and residential area.
Service was fast and consistent from front desk to restaurant personnel and food is amazing with local cuisine and tastes.
If you're into some excersice, the outdoor of the hotel is great for a morning run overlooking the beach.

Room Tip: Dont miss the breakfast buffet
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MEM22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 March 2013

This visit was for a business trip. The room was very clean; nice bathroom. It had a very nice patio with two chairs and it overlooked the pool and the beach. There are two restaurants and both serve excellent food. The breakfast buffet is also excellent and has a wide variety of foods, including cook-to-order omelettes and eggs. The bathroom had big thick towels and a very strong hair dryer. The internet was the only challenge I had with the hotel. It was weak and often impossible to connect to from my iPhone. My laptop seemed to connect better, but Skype video and even Skype talk was downright poor.

Room Tip: Perhaps request a room in the center of the building for better wifi coverage. I was in a room on t...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmargoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttareed
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 January 2013

First time staying in Veracruz and chose this hotel through internet research. Very happy with choice, and will return.. Very clean and comfortable. Great pool area and swim up bar. Direct access to clean beautiful Veracruz beach. Friendly staff and delicious food. You will not be dissappointed here.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dttareed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 3 November 2012

Veracruz is a work destination for me, but it is nice to stay at a resort on the beach. The beach is not that great-especially if you like white sand, but it is a beach. This is a resort geared towards Mexican families and is full on the weekend, empty during the week-so if you hate screaming kids, avoid the weekend. Even then, you can find a spot on the beach away from the havoc.

Restaurants were pretty good, Sunday is a 'buffet dominical' which was very nice and reasonably priced.

I wouldn't recommend Veracruz as a vacation destination, but if you have to work it is a pretty nice place.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fiesta Americana Veracruz

Property: Fiesta Americana Veracruz
Address: Blvd Manuel Avila Camacho S/N | Fraccionamiento Costa de Oro, Veracruz 94299, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Veracruz
#2 Luxury Hotel in Veracruz
#2 Romantic Hotel in Veracruz
#3 Family Hotel in Veracruz
#4 Business Hotel in Veracruz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fiesta Americana Veracruz 4*
Number of rooms: 233
Official Description (provided by the hotel):
Please be advised that from January 05th 2015, we will be working in refurbishment of some public areas to create a better experience for our guest. The hotel services will be provide normally during this process. We apologize in advance for any inconvenience that this may cause. Stay at the most attractive hotel in Veracruz, Mexico, on the Gold Coast, Veracruz's exclusive zone located just five minutes from the Convention Center with easy access to the airport and downtown. The Fiesta Americana Veracruz, located in the tourist area of Boca del Rio with direct beach access, has 233 rooms, including rooms for smokers and guests with special needs. Also enjoy the hotel's two recognized specialty restaurants (seafood and Italian cuisine) and many other services: business center, spa, restaurant, cafeteria, gym, beauty salon, tobacconist's, jeweler's, two swimming pools with a Jacuzzi and Pool Bar and 11 meeting rooms. We remind you that the check-in time is from 3:00 PM (subject to availability). Check-out is at 12:00 PM. We suggest you use our express check-out service. ... more   less 
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Also Known As:
Fiesta Americana Veracruz Hotel Veracruz
Veracruz Fiesta Americana

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