I regret not taking a taxi to my hotel and paying $10. Upon arriving to the airport we found our Gray Line representative with bottles of water and a rose. It's a nice touch, but I would have valued more getting in the car right away and getting to the hotel quickly as opposed to waiting for at least 30 mins. for our car to arrive and then for the other couple travelling with us to arrive.
Then on the return there were more passengers aboard and one had to be picked up at the resort next door. So we pick her up only to find 2 blocks later that she forgot her phone in the hotel. Now teh driver has to turn around the long way to go back to her hotel. She runs in and stays inside for about 10-15 mins. I worried because my flight was at 2:49 and it's already 12:30 and I know there is going to be a huge line to drop our bags and check in (and there was indeed a super long line indeed when we got there). Anyway, the driver then goes in to see what is taking so long. He comes back, closes the door to our vehicle to which I assume meant we were leaving without her. He went back inside because apparently she was now checking her room. Another 10 minutes go by. She finally comes back with her phone, merely being apologetic. And we finally head to the airport. The driver apologized but I don't think it was enough. Thank god that because we were now pressed for time they allowed us to skip the long line. Otherwise we would not have made our flight.
Never again will I travel with Gray Line. Next I will stick to taxis. They are cheaper and get you there faster.
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