Stayed here only one night with a group of 12. As we were leaving, taking the hotel shuttle to the airport, the manager ran out and told us that we had stolen some kind of candle holder from the bathroom and that we would have to pay $100.00 to replace it. We didn't even know what he was talking about. We said we did not take it and even asked to see the list of items and their prices so we could verify the $100.00, but they had nothing. Because the shuttle we were taking was the hotel's , the manager told us that he would not let the driver drive us to the airport unless we paid the ludacris $100 fee for a candle holder he claimed was stolen. We were already late for our flight so we paid out of necessity. We stayed here for the value, but ended up short because of shady management.
- Official Description (provided by the hotel):
- Suites Gaby has a privileged location in downtown Cancun, a few minutes walking from the bus station, to the airport, to Playa del Carmen and beach area, a few steps from the main handicraft market in Cancun "Mercado 28", malls, restaurants and bars, their facilities meet comfort for people who want to vacation but also for people traveling on business; rooms have access to free wi-fi, work desk, flat screen TV with digital box for cable channels, air conditioning, electronic safe with lap top capacity, German design windows against noise and electronic locks, Suites Gaby has a restaurant "The Turtle" where we served delicious Mexican breakfasts, free covered parking, free internet is available in public areas, valet parking and 24-hour front desk. ... more less
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